Summary
Overview
Work History
Education
Skills
Personal Information
Hobbies and Interests
Education and Training
Timeline
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Jess Stelzer

Minneapolis,MN

Summary

My parents were international educators, and I grew up abroad in Asia and the Middle East. I am a 'Third-Culture Kid,' and have the personality traits of such an upbringing- I'm hard working, adaptable, responsible, and tolerant. I work well with people from different cultures.

Overview

7
7
years of professional experience

Work History

Guest Service Representative

BubblyPaws
04.2024 - Current
  • I'm responsible for scheduling, account management, and customer outreach, whether in person, phone or email
  • Greet clients (front desk), book appointments, and ensure customer satisfaction with our service
  • I maintain the self service area- cleaning, restocking, and ensuring a hygienic environment
  • Oversee care of dogs before pickup, and I make sure they are in a safe and comfortable environment

Founder

JS Pet Sitting
01.2019 - Current
  • I started a pet-sitting service six years ago, and during that time have taken care of dogs, cats, fish, birds, gerbils, guinea pigs, etc.
  • I provide daily, high-quality attention that includes the feeding, cleaning, care and playing with animals under my watch
  • I have numerous, repeat families in the neighborhood that consistently use my services and that have referred me to others

Server

The Lumber Exchange
08.2023 - 05.2025
  • Served meals, beverages, and appetizers to guests ensuring prompt and professional service
  • Followed manager instructions and adapted quickly to changing needs during events
  • Maintained a clean and organized environment before, during, and after events through breakdown and sanitation
  • I helped set-up for large private and corporate events

Server

Berry Sweet Kitchen
06.2022 - 06.2023
  • Delivered food and beverages to guests promptly while ensuring accuracy of orders.
  • Maintained cleanliness and organization of dining and service areas through constant cleaning and restocking.
  • Supported front-of-house operations by taking customer orders at the counter using the POS system.
  • Served as expo between kitchen staff and servers, monitoring tickets and coordinating timely food delivery.
  • Communicated effectively with cooks and servers to prioritize orders and ensure smooth service flow.
  • Assisted in quality control by double-checking completed dishes and notifying staff of outstanding items.

Education

General Education Development -

Summit Academy OIC
Minneapolis, MN

Skills

  • Organization
  • Communication
  • Customer service
  • Collaboration
  • Detail-oriented

Personal Information

Hobbies and Interests

  • Animal Care
  • Painting
  • Reading
  • Volleyball
  • Fashion

Education and Training

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Timeline

Guest Service Representative

BubblyPaws
04.2024 - Current

Server

The Lumber Exchange
08.2023 - 05.2025

Server

Berry Sweet Kitchen
06.2022 - 06.2023

Founder

JS Pet Sitting
01.2019 - Current

General Education Development -

Summit Academy OIC

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Jess Stelzer