Jess Stelzer
Minneapolis,MN
Summary
My parents were international educators, and I grew up abroad in Asia and the Middle East. I am a 'Third-Culture Kid,' and have the personality traits of such an upbringing- I'm hard working, adaptable, responsible, and tolerant. I work well with people from different cultures.
Overview
7
7
years of professional experience
Work History
Guest Service Representative
BubblyPaws
04.2024 - Current
- I'm responsible for scheduling, account management, and customer outreach, whether in person, phone or email
- Greet clients (front desk), book appointments, and ensure customer satisfaction with our service
- I maintain the self service area- cleaning, restocking, and ensuring a hygienic environment
- Oversee care of dogs before pickup, and I make sure they are in a safe and comfortable environment
Founder
JS Pet Sitting
01.2019 - Current
- I started a pet-sitting service six years ago, and during that time have taken care of dogs, cats, fish, birds, gerbils, guinea pigs, etc.
- I provide daily, high-quality attention that includes the feeding, cleaning, care and playing with animals under my watch
- I have numerous, repeat families in the neighborhood that consistently use my services and that have referred me to others
Server
The Lumber Exchange
08.2023 - 05.2025
- Served meals, beverages, and appetizers to guests ensuring prompt and professional service
- Followed manager instructions and adapted quickly to changing needs during events
- Maintained a clean and organized environment before, during, and after events through breakdown and sanitation
- I helped set-up for large private and corporate events
Server
Berry Sweet Kitchen
06.2022 - 06.2023
- Delivered food and beverages to guests promptly while ensuring accuracy of orders.
- Maintained cleanliness and organization of dining and service areas through constant cleaning and restocking.
- Supported front-of-house operations by taking customer orders at the counter using the POS system.
- Served as expo between kitchen staff and servers, monitoring tickets and coordinating timely food delivery.
- Communicated effectively with cooks and servers to prioritize orders and ensure smooth service flow.
- Assisted in quality control by double-checking completed dishes and notifying staff of outstanding items.
Education
General Education Development -
Summit Academy OIC
Minneapolis, MNSkills
- Organization
- Communication
- Customer service
- Collaboration
- Detail-oriented
Personal Information
Hobbies and Interests
- Animal Care
- Painting
- Reading
- Volleyball
- Fashion
Education and Training
true
Timeline
Guest Service Representative
BubblyPaws
04.2024 - Current
Server
The Lumber Exchange
08.2023 - 05.2025
Server
Berry Sweet Kitchen
06.2022 - 06.2023
Founder
JS Pet Sitting
01.2019 - Current
General Education Development -
Summit Academy OIC