Jesse Thiel
Lakeville
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Offering strong interpersonal skills and dedication to maintaining public safety, with readiness to learn and grow in law enforcement environment. Brings solid understanding of community relations and critical thinking, along with ability to handle high-pressure situations. Ready to use and develop conflict resolution and effective communication skills in a Police Officer role.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Police Officer
City of Rosemount
06.2024 - 01.2025
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Answered emergency calls for help from citizens and business owners.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
Community Service Officer
City Of Minneapolis
07.2023 - 06.2024
- Promoted positive community relations by attending various events as a representative of the police department.
- Provided exceptional customer service to citizens in need, addressing their concerns with empathy and professionalism.
- Supported law enforcement officers in emergency situations, providing timely and accurate information for decision making.
Pharmacy Technician
Walgreens
03.2023 - 06.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Store Manager
Marshalls
10.1999 - 02.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Rotated merchandise and displays to feature new products and promotions.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Education
Associate of Science - Law Enforcement
Rasmussen College
Eagan, MN06-2024
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- De-escalation techniques
- Patience and empathy
- Community engagement
- Community relations
- Emergency vehicle operation
- Self-defense techniques
- Community oriented policing
Certification
- Emergency Vehicle Operations Course (EVOC) Certification - Various State Law Enforcement Agencies.
- Peace Officer Standards and Training (POST) Certification - State POST Boards.
- First Aid Certification - American Red Cross or American Heart Association.
Timeline
Police Officer
City of Rosemount
06.2024 - 01.2025
Community Service Officer
City Of Minneapolis
07.2023 - 06.2024
Pharmacy Technician
Walgreens
03.2023 - 06.2023
Store Manager
Marshalls
10.1999 - 02.2023
Associate of Science - Law Enforcement
Rasmussen College
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