Jesse Webster
Minneapolis
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
3
3
years of professional experience
Work History
Warehouse Order Selector
Performace Food Group
11.2023 - Current
- Stocked designated items on shelves, end caps and displays.
- Aided in reducing backorders by keeping an open line of communication with purchasing department regarding low-stock items identified while picking orders.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Received returns of damaged and incorrect orders to process replacements.
Customer Service Associate
Walmart
04.2023 - 09.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Answered customer telephone calls promptly to avoid on-hold wait times
- Offered advice and assistance to customers, paying attention to special needs or wants
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Provided product and service recommendations to guide customers on products to meet varying needs
- Solved problems with products and services by providing customers with technical support.
Customer Service Representative
Target
06.2021 - 04.2023
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Investigated and resolved accounting, service and delivery concerns.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Associate of Science - Raidology
Century College
White Bear Lake, MN06.2026
High School Diploma -
Minneapolis Southwest
06.2023
Skills
- Clerical Support
- Team Collaboration
- Regulatory Compliance
Timeline
Warehouse Order Selector
Performace Food Group
11.2023 - Current
Customer Service Associate
Walmart
04.2023 - 09.2023
Customer Service Representative
Target
06.2021 - 04.2023
Associate of Science - Raidology
Century College
High School Diploma -
Minneapolis Southwest
Similar Profiles
Mykia HendricksMykia Hendricks
Warehouse Selector at Performace Food ServiceWarehouse Selector at Performace Food Service
Zachary DayZachary Day
Delivery Driver at Performace Food ServiceDelivery Driver at Performace Food Service
Trinity BresslerTrinity Bressler
DRYs Operator at Avantor Performace MaterialsDRYs Operator at Avantor Performace Materials
Kimberly BlaidoKimberly Blaido
Insurance Claims Representative at Options ExteriorsInsurance Claims Representative at Options Exteriors
Sinjin KasaiSinjin Kasai
Delivery Driver at DoorDashDelivery Driver at DoorDash