JESSICA ALEXANDER

• Responsible for building and maintaining strategic client relationships while ensuring the smooth operation of the company’s account management processes.
• Managing tasks such as communication between client and internal teams, tracking project timelines and resource allocation to enhance operational efficiency.
• Reviewing and composing correspondence, receiving requests, while liaising with cross functional teams.
• Overseeing project management tasks, client inquiries, order updates, discrepancies, and pricing while managing account budgets
• Monitoring inventory levels of raw materials, ensuring adequate stock for production while minimizing waste and excess inventory
• Collaborating with cross functional teams and clients to ensure alignment on project objectives and budgets.
• Demonstrating strong problem-solving skills, resolving discrepancies in orders, shipping, or production to ensure smooth client relations and timely deliveries
• Implemented risk mitigation strategies by proactively identifying potential roadblocks or issues during project implementation phases.

• Planned and determined inventory, placed replenishment orders
• Analyzed equipment issues and expedited steps for resolution
• Trained and mentored team members on Starbucks product knowledge, service standards, and operational procedures.
• Completed store opening and closing procedures and balanced tills.
• Excellent verbal communication skills that effectively educated the needs of operations to co-workers
• Great ability to understand customer complaints and resolve issues
• Supervised daily operations to ensure exceptional customer service and store efficiency.
• Responded to and resolved customer questions and concerns.

• Administrative assistance, researched and performed literature review on 40 aquatic invasive species detailing; physical identification, habitat, food, and current locations and spread in Minnesota
• Inputted research in assessment tool for aquatic invasive species
• Created and developed the research needs project with the purpose of learning operations
• Data entry, Excel proficient, worked with the complex management system tool
• Compiled locations of Minnesota lakes to be used in an online interactive map
• Assisted operations to ensure events ran smoothly during the yearly showcase
• Communicated to lake associations the new methods and research being used to deal with aquatic invasive species in Minnesota

• Diversity in Environmental Careers (IDEC) fellow position with Conservation Corp MN & IA included year- round professional development as well as full-time employment during summer months.
• Worked within the Minnesota Pollution Control Agency, Minnesota Department of Natural Resources as well the Minnesota Board of Water and Soil Resources as an intern.

• Campaigned for Rebecca Noecker for St. Paul City Council
• Coordinated and directed downtown St. Paul apartment canvassing
• Door to door community engagement for voting
• Represented Rebecca Noecker at neighborhood events
• Communicated with and addressed voter’s concerns
• Discussed in what terms Rebecca Noecker would be able to resolve voter issues
• Assisted in developing outreach strategies to engage and mobilize women voters.
• Coordinated events to promote women's political participation and leadership initiatives.

Actively participated in meetings to learn how policy is formed in Minnesota's government by meeting with influencers, such as; the media, state agencies, lobbyists, and elected officials. Examples were the hog lobbyist that implemented lobbying efforts to advance the economic, social, and environmental interests of pork producers.

• Communicated food and catering product information to customers
• Delegated tasks with coworkers to ensure daily goals were achieved
• Upheld food safety compliance to ensure worker and customer safety

• Met with the facility manager to determine the gaps of the current recycling programs and developed comprehensive alternative options that enhanced the program.
• Designed a user- friendly project that created a recycling program on campus
• Facilitated club meetings by completing agendas, organizing campus events, and assigning tasks that were completed by club members
• Coached and motivated new club members with respectful and positive reinforcement to become more engaged
• Collaborated with other campus clubs and developed events to assist in the increase of club membership. The club was able to maintain the campus garden that provided assistance to lower income students

• A student designed survey focused on reducing environmental emissions by determining behavioral changes in food transportation. This behavior project was implemented to benefit the residents fo Hennepin County.