Jessica Krull
Burnsville
Summary
Results-driven Program Manager Consultant with expertise in managing complex projects and coordinating cross-functional teams. Recognized for problem-solving skills and effective communication, consistently delivering on strategic initiatives and optimizing business processes to enhance productivity.
Overview
1
1
Certification
3
3
years of post-secondary education
11
11
years of professional experience
Work History
Program Manager (Consultant)
CDW / IGNW
09.2023 - Current
- Led global cross-segment enterprise projects delivering charters, scope, and objectives on time and under budget
- Coordinated efforts across internal teams, third-party vendors, and international stakeholders to achieve seamless project execution
- Delivered transparent reporting on milestones, blockers, and achievements, enhancing decision-making for executive leadership
- Monitored budgets and project health, aligning resources with milestones to support successful project delivery
Senior Technical Project Manager (Consultant)
Global Overview
02.2023 - 08.2023
- Implemented reporting capabilities to increase visibility and operational insight across teams
- Managed Jira boards for Brand Analysts, optimizing tracking and reporting
- Streamlined cross-functional communication and team progress with minimal disruption
- Standardized Business Analyst practices and deliverables stack, enhancing program clarity
Senior Technical Project Manager (Consultant)
The Hershey Company
08.2022 - 01.2023
- Oversaw project status, timelines, and risk management to ensure successful outcomes
- Strengthened vendor relationships and aligned business units to enhance program execution
- Oversaw project status, timelines, and risk management to achieve successful project delivery
- Managed cross-functional teams across multiple timezones to sustain project momentum
Senior Technical Project Manager (Consultant)
Xcel Energy
09.2021 - 07.2022
- Led cross-functional teams to deliver complex technical projects on time.
- Managed project scope, schedule, and resources for multiple initiatives.
- Managed project budgets, resource allocations, and cross-team scheduling to ensure on-time deployment
- Facilitated stakeholder meetings to gather requirements and align expectations.
- Led installation and inventory processes to achieve timely project execution
Senior Technical Project Manager (Consultant)
Keyva / Evolving Solutions
05.2021 - 09.2021
- Led cross-functional teams to deliver complex technical projects on time.
- Directed multi-phase deployments across internal and third-party teams to ensure alignment and meet delivery timelines
- Managed project schedules and timelines using industry-standard tools and methodologies.
- Collaborated with stakeholders to define project scopes and requirements effectively.
- Maintained cost control and tracked performance through comprehensive documentation and reporting
Senior Technical Project Manager
Optum / UnitedHealth Group
04.2019 - 10.2020
- Built, managed, and oversaw a large-scale Meraki-based security program for M&A sites spanning 6+ business partners and over 1k locations
- Mentored engineers and coordinated with leadership to deliver security-compliant infrastructure
- Cultivated internal and external relationships to align project objectives and facilitate collaboration
- Designed Excel tracking tools using macros and formulas to enhance program governance and streamline reporting
Technology Project Manager
Assurant
08.2018 - 04.2019
- Led enterprise-wide M&A initiatives, overseeing full project lifecycle to ensure successful integration
- Developed detailed schedules, roadmaps, and work breakdown structures to streamline project delivery
- Mentored staff and reinforced accountability through clear escalation paths to enhance project alignment
Project Manager
CDW
01.2016 - 07.2018
- Transitioned from project manager to program manager, overseeing multiple projects and accounts to ensure alignment with strategic goals
- Led high-visibility M&A rollouts for clients including Buffalo Wild Wings, SUPERVALU, and Cigna, enhancing client integration processes
- Managed initiatives in security, infrastructure, cloud, and unified communications, coordinating efforts across multiple teams and vendors to achieve project milestones
Project Manager / Implementation (Consultant)
Buffalo Wild Wings
07.2015 - 12.2015
- Rolled out national handheld POS system, coordinating with vendors and conducting pilot testing to ensure successful implementation
- Designed processes for franchise tech adoption, leading end-user onboarding to facilitate smooth integration
- Built SharePoint hub for franchisees to enhance centralized communication and collaboration
Education
Associate of Applied Science -
North Dakota State College of Science
Wahpeton, ND 07.2001 - 05.2004
Skills
- Program management
- Project management
- Project delivery management
- Stakeholder management
- Risk management
- Scope management
- Budget management
- Budgeting
- Forecasting
- Resource Management
- Resource allocation
- Vendor management
- Agile
- Jira
- Project scheduling
- Project team leadership
- Project reporting
- Status reporting
- Data reporting
- Cross-functional collaboration
- Cross-functional communication
- Program governance
- Strategic planning
- Meeting facilitation
- Task delegation
- Milestone determination
- Requirements gathering
- Risk monitoring
- Budget tracking
- Teamwork and collaboration
- Relationship building
- Documentation management
- Cross-functional team leadership
- Task delegation
Certification
Member, Project Management Institute (PMI)
Timeline
Program Manager (Consultant)
CDW / IGNW
09.2023 - Current
Senior Technical Project Manager (Consultant)
Global Overview
02.2023 - 08.2023
Senior Technical Project Manager (Consultant)
The Hershey Company
08.2022 - 01.2023
Senior Technical Project Manager (Consultant)
Xcel Energy
09.2021 - 07.2022
Senior Technical Project Manager (Consultant)
Keyva / Evolving Solutions
05.2021 - 09.2021
Senior Technical Project Manager
Optum / UnitedHealth Group
04.2019 - 10.2020
Technology Project Manager
Assurant
08.2018 - 04.2019
Project Manager
CDW
01.2016 - 07.2018
Project Manager / Implementation (Consultant)
Buffalo Wild Wings
07.2015 - 12.2015
Associate of Applied Science -
North Dakota State College of Science
07.2001 - 05.2004