Jessica Sorensen
Rochester
Summary
Detail-oriented Education Administration Coordinator with over 2 years of experience managing educational programs at a leading medical institution. Skilled in program coordination, compliance documentation, and event planning. Reliable and customer-focused Bartender with 15+ years in fast-paced hospitality environments, excelling in customer service. Adept at multitasking and fostering positive relationships with teams and clients.
Overview
15
15
years of professional experience
Work History
Education Administration Coordinator
Mayo Clinic
11.2022 - 06.2025
- Organized and managed educational programs and activities, collaborating with Course Directors, Mayo Faculty, and Guest Faculty.
- Acted as the primary liaison between administration, faculty, and attendees, ensuring clear communication and prompt resolution of inquiries.
- Maintained registration reports and compliance documentation, supporting program accreditation.
- Coordinated logistics for classrooms, equipment, and educational resources.
- Assisted in onboarding and training new staff members.
- Planned and executed faculty dinners, receptions, and special events.
- Compiled and analyzed enrollment and attendance data, generating reports to assess program effectiveness.
- Ensured adherence to institutional policies and educational standards.
Bartender
Eagles Club
01.2010 - 06.2025
- Managed bar inventory, restocked supplies, and maintained a clean, organized bar area.
- Provided excellent customer service by greeting guests, taking orders, and preparing beverages.
- Mixed cocktails and beverages accurately according to recipes and customer preferences.
- Processed payments, handled cash, and reconciled daily sales.
- Cleaned glassware, bar tools, and utensils to meet hygiene standards.
- Prepared the bar for daily operations and ensured proper closing procedures.
Lead Desk Operations Specialist
Mayo Clinic
05.2017 - 10.2022
- Oversaw daily operational tasks performed by the desk team to ensure accuracy and timeliness.
- Monitored workflows and processes to maintain efficiency and compliance.
- Provided guidance and support to team members on complex operational issues.
- Facilitated communication and escalated problems when necessary.
Education
High School Diploma -
Wabasha-Kellogg High School
Wabasha06-2005
Skills
- Program Coordination & Administration
- Stakeholder Communication
- Event Planning & Execution
- Data Management & Reporting
- Customer Service Excellence
- Inventory Control & Resource Management
- Cash Handling & Sales Reconciliation
- Staff Training & Onboarding
Timeline
Education Administration Coordinator
Mayo Clinic
11.2022 - 06.2025
Lead Desk Operations Specialist
Mayo Clinic
05.2017 - 10.2022
Bartender
Eagles Club
01.2010 - 06.2025
High School Diploma -
Wabasha-Kellogg High School
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