Jessie Moyer
Big Lake
Summary
Dynamic Assistant Manager with a proven track record at Jimmy Johns, excelling in customer service and team leadership. Enhanced customer satisfaction through effective problem-solving and improved cash handling accuracy. Fostered a collaborative environment, driving team performance and operational efficiency while consistently upholding company policies. Passionate about delivering exceptional service and continuous improvement.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Jimmy Johns
05.2024 - 08.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Oversaw daily operations to maintain store cleanliness and organization.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Inshop
Jimmy Johns
05.2021 - 04.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
Sales Associate
Old Navy
12.2020 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds by store policy.
- Prepared merchandise for the sales floor by pricing or tagging.
- Used in-store system to locate inventory and place special orders for customers.
- Prepared merchandise for the sales floor by pricing or tagging.
Education
Associate of Arts - Liberal Arts And Sciences
Minnesota State University, Mankato
Mankato, MN05-2025
High School Diploma -
Big Lake Senior Highschool
Big Lake, MN06-2023
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Team collaboration
- Problem-solving
Timeline
Assistant Manager
Jimmy Johns
05.2024 - 08.2024
Inshop
Jimmy Johns
05.2021 - 04.2024
Sales Associate
Old Navy
12.2020 - 05.2021
Associate of Arts - Liberal Arts And Sciences
Minnesota State University, Mankato
High School Diploma -
Big Lake Senior Highschool
Similar Profiles
Christina BassettDayhuffChristina BassettDayhuff
Lead Delivery Driver at Jimmy JohnsLead Delivery Driver at Jimmy Johns
Jason KrumwiedeJason Krumwiede
PIC at Jimmy Johns Gourmet SubsPIC at Jimmy Johns Gourmet Subs
Molly NoeMolly Noe
Sandwich Maker at Jimmy Johns SubsSandwich Maker at Jimmy Johns Subs