Jillisa Schoenbauer
New Prague,MN
Summary
Highly organized and motivated Project Administrator with experience managing multiple home renovation projects from inception to completion. Displays highly effective communication skills and an immense attention to detail to provide smooth and timely project completions resulting in great client satisfaction and continued business.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Housing Renovation Administrator
Couleecap, Inc.
09.2024 - 01.2025
- Acts as project manager for home renovation projects, which includes determining property & homeowner eligibility, initial inspection, contractor management, bid specification writing, quality assurance and payment processing.
- Inspects properties to determine eligibility based on local, state and federal requirements. Develops scopes of work and conducts competitive bidding.
- Manages projects ensuring a timely completion that is within budget. Enforces contract provisions and ensures quality outcomes. Completes all necessary reports, contracts, purchase
orders, and client mortgage and loan documentation as required. - Positively interacts with clients, contractors, and funders on a regular basis and provides support to create an exceptional experience for all stakeholders.
- Adapts to changes as necessary and makes recommendations for improving systems. Helps develop forms and processes to
increase efficiency and client satisfaction. - Maintained personnel records and updated CRM databases to ensure compliance with funders.
- Creates & submits reports to governing agencies on a quarterly basis. Present data to local agencies & boards as necessary to bring in additional funding opportunities.
- Personally managed 60+ projects from 2021-2024 resulting in over $2.6 million administered
Bartender / Server
Hunter's Last Chance Bar & Grill
06.2022 - 12.2024
- Provide friendly & timely service including taking orders, making and delivering food & beverages, and processing cash and card payments.
- Confirm satisfaction with food & beverage after delivery, taking action to correct any problems.
- Manages multiple tasks in a fast-paced environment often serving over 30 individuals at a time
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Kept bar presentable and well-stocked to meet customer needs.
- Maintain a friendly and professional attitude to ensure an exceptional guest experience and bring in new & regular business
Housing Renovation Administrator
Couleecap, Inc.
08.2021 - 09.2024
- Acts as project manager for home renovation projects, which includes determining property & homeowner eligibility, initial inspection, contractor management, bid specification writing, quality assurance and payment processing.
- Inspects properties to determine eligibility based on local, state and federal requirements. Develops scopes of work and conducts competitive bidding.
- Manages projects ensuring a timely completion that is within budget. Enforces contract provisions and ensures quality outcomes. Completes all necessary reports, contracts, purchase orders, and client mortgage and loan documentation as required.
- Positively interacts with clients, contractors, and funders on a regular basis and provides support to create an exceptional experience for all stakeholders.
- Adapts to changes as necessary and makes recommendations for improving systems. Helps develop forms and processes to increase efficiency and client satisfaction.
- Maintained personnel records and updated CRM databases to ensure compliance with funders.
Education
Bachelor of Arts - Sociology
University of Wisconsin, La Crosse
La Crosse, WI06-2021
Skills
- Strong written and verbal communication skills
- Excellent organizational skills and ability to manage multiple tasks
- Proficient in working with Microsoft Outlook, Excel, Word, Powerpoint and PDF with experience using a variety of CRM systems
- Time management
- Attention to detail
- Customer service
- Resourceful and analytical
- Workflow optimization
- Decision-making
- Documentation and reporting
Certification
- Certified HUD Housing Counselor, US Dept of Housing & Urban Development
- Certified Housing Quality Standards Inspector, Nan McKay
Timeline
Lead Housing Renovation Administrator
Couleecap, Inc.
09.2024 - 01.2025
Bartender / Server
Hunter's Last Chance Bar & Grill
06.2022 - 12.2024
Housing Renovation Administrator
Couleecap, Inc.
08.2021 - 09.2024
Bachelor of Arts - Sociology
University of Wisconsin, La Crosse
Similar Profiles
Aaron ReimlerAaron Reimler
Business and Income Developer at Couleecap IncBusiness and Income Developer at Couleecap Inc
Troy DavisTroy Davis
Grounds Crew Member at Sailer's GreenhouseGrounds Crew Member at Sailer's Greenhouse
Malinda LynchMalinda Lynch
PMHNP/Owner at Emerald Bridge WellnessPMHNP/Owner at Emerald Bridge Wellness