Jocelyn Lager
Mahtomedi
Summary
Experienced and dedicated coordinator with valuable experience in private health services and hospital departments. Upholds the integrity and privacy of patients by keeping all files completely confidential. Skilled in efficiently managing administrative tasks, coordinating schedules, and ensuring smooth operations within healthcare settings. Committed to providing exceptional support to healthcare professionals, optimizing patient care, and contributing to the overall success of the organization.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
M Health Fairview
03.2024 - Current
- Certified Nursing Assistant through MN state registry
- Currently working on a Med surg- neurology Unit! Helping patients with their Daily Routines
- Taking vital signs and documentation regarding their health
- Strong communication skills with patients, Family, Colleagues and Doctors
- I have taken the responsibility of becoming a Preceptor which is training new hires
- To stay current and up to date I am consistently taking online courses for infections, preventions, Therapies, abuse and other medical issues that is important to stay current with guidelines
- BLS, CPR and first aid trained
Customer service rep/technician
Divvydose (OPTUM) pharmacy
09.2022 - Current
- Helping provide patients with information regarding their medications and when they will be delivered
- Helping discontinue medications per patients request or doctors
- Helped take And process payments for medications per copays
- I had the privilege to be a part of a program on the collections department which was calling patients when dues were overdue or cards declined
Boxing and sales instructor
Title Boxing
01.2016 - Current
- I have a strong passion for working out! Teaching boxing classes and provided sales services to members/non-members
- Teaching multiple classes per week as well as1:1 sessions! Providing camps for school\/ Aged children
- When I was not teaching I worked the front desk which involved, answering the phone, cleaning the facility selling memberships, gloves, or clothing, helping other teammates with their responsibilities or helping prepare their classes
Teachers Assistant
Montessori WBMS
02.2014 - Current
- Teachers assistant for a Montessori school working with all different ages
- Provided help with the guides and other staff
- Helped kids with day to day learning and lessons
- Managed the after school program which consisted of planning and finding activities to help keep children stimulated
Nanny/babysitter
Self
01.2012 - Current
- Nanny as well as casual babysitting! I have always had a strong passion and love for working with kids! I have worked within a in home day care center, houses as well as schools
- Enjoy helping the kids learn and find fun hobbies to do
- Creating day to day teaching plans for pre k aged children and helping get them ready for school
- Feeding, cooking, cleaning and driving kids to places safely
- Making sure the home/environment is clean and safe
Office Assistant
Vivacity Tech
01.2020 - 06.2020
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
Education
Highschool -
Mahtomedi
Mahnomen, MNSkills
- Microsoft Office
- Ability to Work in a Team
- Teaching
- Passionate
- Cooking Skills
- Early Childhood Education
- Certified Nursing Assistant
- Life Support
- Cardio-Pulmonary Resuscitation (CPR)
- First Aid and Preparedness
- Health Impact Assessments
- Patient Assessment
- Infectious Diseases
- Neurology
- Communication Skills
- Health Care
- Medications
- Customer Service
- Sales
- Montessori Education
- Nursing
- Hard Work and Dedication
Languages
English
Certification
Certified nursing assistant certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Life Support (BLS) Certification - American Heart Association.
- CPR/AED Certification
Timeline
Certified Nursing Assistant
M Health Fairview
03.2024 - Current
Customer service rep/technician
Divvydose (OPTUM) pharmacy
09.2022 - Current
Office Assistant
Vivacity Tech
01.2020 - 06.2020
Boxing and sales instructor
Title Boxing
01.2016 - Current
Teachers Assistant
Montessori WBMS
02.2014 - Current
Nanny/babysitter
Self
01.2012 - Current
Highschool -
Mahtomedi
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