Jodi Burley
Shakopee
Summary
Dynamic professional specializing in operational efficiency enhancement through effective communication and critical thinking. Proven ability to streamline processes and foster collaboration, resulting in impactful business solutions.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Paraeducator
Kelly Education Services
Prior Lake
04.2026 - Current
- Assisted teachers in managing classroom dynamics and enhancing student engagement.
- Supervised small groups of students during instruction, promoting focused learning.
- Facilitated structured group activities and discussions to enhance students' social skills.
Business Solutions Architect
Express Scripts
Bloomington
06.2016 - 09.2020
- Designed business solutions that enhanced efficiency in healthcare operations and patient services.
- Developed and implemented solutions that streamlined business processes.
- Collaborated with cross-functional teams to implement system integrations and enhancements.
- Managed multiple concurrent projects while meeting tight deadlines.
Senior Business Analyst
Express Scripts
Bloomington
01.2012 - 06.2016
- Collaborated with stakeholders to gather and clarify requirements, ensuring alignment with project goals.
- Analyzed existing systems and processes, identifying gaps and recommending specific improvements to optimize functionality.
- Analyzed business processes, identifying and prioritizing areas for improvement to enhance operational effectiveness.
- Facilitated meetings to align teams on business objectives and strategies.
- Provided training and mentorship to junior analysts on best practices.
Senior Technical Business Analyst
Express Scripts
Bloomington
03.2001 - 01.2012
- Analyzed business requirements to support successful implementation of healthcare technology initiatives.
- Gathered and documented business requirements from stakeholders to ensure clarity and facilitate project execution.
- Collaborated with cross-functional teams to identify and enhance system functionalities, aligning with user needs.
- Acted as a liaison between technical teams and business units to ensure alignment.
- Evaluated software tools to improve operational efficiency in workflows.
Eligibility Analyst
Express Scripts
Bloomington
03.1999 - 03.2001
- Guided staff on complex eligibility rules, regulations, and procedures to enhance compliance and understanding.
- Facilitated new hire training and development to equip staff with necessary skills for eligibility determination.
- Provided training sessions for newly hired staff members on the processes related to eligibility determination.
- Collaborated with departments to streamline service delivery and improve client satisfaction.
- Entered client information and files into databases for further review and tracking.
Education
Associate of Arts - Sales & Marketing
East Grand Forks Technical College
East Grand Forks05-1998
Skills
- Effective communication
- Relationship Building
- Problem solving
- Critical thinking
- Analytical Insights
- Process Improvement
Certification
- ICP-Acc ICAgile
- ICP-ATF ICAgile
Timeline
Paraeducator
Kelly Education Services
04.2026 - Current
Business Solutions Architect
Express Scripts
06.2016 - 09.2020
Senior Business Analyst
Express Scripts
01.2012 - 06.2016
Senior Technical Business Analyst
Express Scripts
03.2001 - 01.2012
Eligibility Analyst
Express Scripts
03.1999 - 03.2001
Associate of Arts - Sales & Marketing
East Grand Forks Technical College