Jodi Grochowski
Duluth
Summary
SUMMARY
-Senior administrative professional with proven track record in optimizing office functions and supporting executive teams. Known for efficient handling of schedules, correspondence, and meeting logistics to drive organizational success. Highly collaborative, adaptable to changing needs, and committed to delivering exceptional administrative support.
-Highly motivated professional with 17 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients. Comfortable working independently and exercises decisive judgment to meet and exceed organizational goals.
-Loves to take on new challenges, strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Senior Administrative Assistant
ISD709
12.2024 - Current
- Kept files and records in content management systems such as Infinite Campus, Google, EXCEL and others.
- Served as a reliable point of contact for both staff and parents and guardians of students, demonstrating strong problem-solving skills to address any issues that arose.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Acted as backup for other employees by providing support and adapting to requirements of department.
- Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
- Increased accuracy of financial records with diligent tracking of expenses, budget management, and invoice processing.
- In charge of the budget and ordering for the whole school.
- Managed sensitive information with utmost discretion to maintain confidentiality at all times.
- Contributed to a positive work environment by fostering strong working relationships with colleagues across departments.
- Coordinated seamless onboarding experiences for new hires to ensure they were properly equipped with the necessary tools to succeed in their roles from day one.
- Managed electronic records database and handled all file requests.
- Coordinated office activities and public events.
- Reduced errors in data entry tasks due to meticulous attention to detail when inputting information into various databases and spreadsheets.
- Coached new employees on administrative procedures, company policies, and performance standards.
- Acquired proper equipment, refreshments and supplies for meetings.
- Ensured smooth daily operations by maintaining office supplies inventory and anticipating needs to avoid stock shortages or delays in projects.
- Researched and analyzed data to efficiently contribute to executive reports for monthly meetings.
- In charge of safety procedures in the front office during lockdowns and medical holds, notifying over radio certain staff, making announcements over the PA when needed, and locking down the building.
- Provided valuable support to multiple departments, managing ad-hoc projects as needed and balancing competing priorities effectively.
- Enhanced team collaboration by organizing regular team-building activities that fostered camaraderie among staff members.
- Prepared flawless emails and other documents upon direction of immediate supervisor.
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
Administrative Assistant
ISD709
08.2023 - 12.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Streamlined the student attendance line by creating new and innovative ways for parents to report through an online form and a new email system.
- Supported the assistant principals in daily tasks, preparing documents for student court cases.
- Started a new system of parental signups for the school parent portal.
Business Owner
Duluth Preschool of Fine Arts
05.2006 - 07.2023
- Communicated with parents and fostered strong professional relationships.
- Monitored compliance with state, federal and company regulations, standards and requirements.
- Inspected facility and activities to monitor safety, sanitation and procedures.
- Oversaw daily activities and programs to educate and socialize participants.
- Hired, mentored and monitored qualified childcare staff.
- Developed well-managed classroom of 20 children.
- Promoted good behaviors by using positive reinforcement methods with children.
- Maintained attendance records.
- Taught children foundational skills in colors, shapes and letters.
- Abided by local regulations and safety protocols.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Organized and led activities to promote physical, mental and social development.
- Implemented hands-on, play-based strategies for experiential learning.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
- Created and implemented developmentally appropriate curriculum addressing learning styles.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Administered and documented results of student assessments.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Adapted instructional techniques according to student learning styles and progress.
- Distributed quarterly progress assessments and milestone reports to each parent.
- Set guidelines for teacher performance and lesson planning and oversaw compliance with established procedures.
- Encouraged teaching staff to continually improve strategies and maximize student learning.
- Taught children through structured play, and unstructured both indoors and outdoors.
- Updated daily bulletin board with children's artwork and accomplishments.
- Sustained ideal staff-to-student ratio in center licensed for 20 children of preschool age.
- Familiarized parents with center's policies, regulations, fees and curriculum.
- Created and updated records to document employee and participant information.
- Launched marketing campaigns and events to attract community members and increase enrollment.
- Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
- Trained, managed and motivated employees to promote professional skill development.
- Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
- Monitored student progress and assisted students and teachers with resolving problems.
- Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
- Established and enforced modern educational standards to support student needs.
- Achieved budgetary targets by monitoring expenses and resource utilization, cutting waste and strengthening revenue streams.
- Determined allocations of funds for staff, equipment and authorized purchases.
- Researched similar businesses to determine competitive advantages.
- Set pricing structures according to market analytics and emerging trends.
- Designed detailed business plans to outline finances, goals and operations of company.
- Analyzed internal processes and implemented procedural or policy changes to improve operations.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Mitigated business risks by working closely with staff members and assessing performance.
- Supervised company social media and marketing efforts to advertise for and attract new clients.
Education
Associate of Arts - Early Childhood Associates Degree
Wisconsin Indianhead Technical College
01.2006
Cosmetology License - Cosmetology Education
Wisconsin Indianhead Technical College
05.1998
Skills
- Bookkeeping
- Sound judgment
- Policy/program development
- Supervision and training
- Recruiting and hiring
- Resourceful
- Communication
- Expert time management
- Project coordination expertise
- Executive support experience
- Expense reporting
- Confidentiality and discretion
- High-level multitasking
- Budget management experience
- Human resources support
- Inventory control
- Reception management
- Professional phone etiquette
- Process improvement initiatives
- Office administration
- Relationship building
- Critical thinking
- Data entry
- Documentation and reporting
- Administrative support
Education and Training
other,other
Timeline
Senior Administrative Assistant
ISD709
12.2024 - Current
Administrative Assistant
ISD709
08.2023 - 12.2024
Business Owner
Duluth Preschool of Fine Arts
05.2006 - 07.2023
Cosmetology License - Cosmetology Education
Wisconsin Indianhead Technical College
Associate of Arts - Early Childhood Associates Degree
Wisconsin Indianhead Technical College