Jodi Zeller
Champlin
Summary
Accomplished operations leader specializing in driving sales and optimizing team performance. Recognized for impactful contributions to team development and operational success, with a commitment to fostering a collaborative environment and achieving organizational goals.
Overview
21
21
years of professional experience
Work History
District Manager
Starbucks Coffee Company
Minneapolis
04.2011 - 12.2025
- Drove region-leading sales through strategic influence on leadership and operational tool implementation.
- Achieved top performance metrics in sales profitability while promoting team development.
- Engaged in District Manager Trainer and field advisory committee to enhance team collaboration and development.
- Directed district portfolios from April 2011 to October 2016, emphasizing leadership development and growth.
- Recognized for impactful contributions to teams, receiving MidAmerica District Manager of the Quarter recognition in Q3 2015.
- Honored with Bravo Awards in 2017, 2019, 2021, & 2022 for exemplary contributions to organization.
- Strengthened team capabilities in Canada by delivering targeted training and support.
- Business to Business: Engaged with franchise stores and leadership teams to uphold the Starbucks experience and achieve brand standards.
Store Team Lead
Target
Minneapolis
09.2004 - 09.2010
- Managed profit and expense control, merchandising, human resources, guest and employee satisfaction, facilities management, and team development to enhance overall store performance.
- Achieved operational metrics across logistics, customer service, sales floor, and human resources, ensuring alignment with company objectives.
- Improved employee satisfaction and store turnover from 67% in 2006 to 21% at year end 2009 through improved selection, development, mentorships, and retention strategies
- Demonstrated continuous improvement in margin and expense control, contributing to recognition for "Golden Contribution" results in 2006, 2007, and 2009.
- Achieved "green" standards in all customer service areas, measured through guest survey results: checkout is fast.
Education
Bachelor of Arts - Liberal Arts - Business Administration
Metropolitan State University
Saint Paul, MNSkills
- Project management
- Budget management
- Operations management
- Change management
- Team leadership
- Team development
- Strategies and goals
- Client relations
- Computer-savvy: Microsoft, Excel
- Communication skills
Community
Focused on supporting Minneapolis/St. Paul youth community with consistent community activities that involve company operated partners, licensed partners, and licensees. Support of Bridge for Youth - project grant receipt and Starbucks Foundation grant recipient in 2019.
Timeline
District Manager
Starbucks Coffee Company
04.2011 - 12.2025
Store Team Lead
Target
09.2004 - 09.2010
Bachelor of Arts - Liberal Arts - Business Administration
Metropolitan State University