Jody Bloom
Shakopee
Summary
Organized and detail-oriented individual with extensive experience in front desk operations and patient care. Strong communication skills and a solutions-oriented approach contribute to efficient workflow and enhanced patient satisfaction.
Overview
29
29
years of professional experience
Work History
PSC
MHealth Fairview Rehab
Edina, Burnsville & Lakeville, MN
02.1998 - Current
- Front desk responsibilities at multiple locations including Edina, FSOC Burnsville and Lakeville Clinics.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Patient/team focused, solutions-oriented, and a strong self-starter who works independently making sound decisions.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Strong communication skills, both verbal and written.
- Reliable, efficient and task-oriented completing front desk responsibilities.
- Focus on exceptional experiences for patients and families.
- Scheduling, preparing for the next business day, managing voicemails and phones, handling emails, creating therapist templates, completing certifications for multiple clinics with accuracy and timeliness.
- Ordering supplies, equipment and Linens.
PTA
MHealth Fairview Rehab
Edina, MN & Lakeville, MN
06.2000 - 05.2012
- Educated patients on exercise techniques, safety protocols, and home care strategies to enhance recovery outcomes.
- Utilized electronic medical records systems to document patient treatments and progress efficiently.
- Collaborated with physical therapists to evaluate patient progress and modify treatment plans accordingly.
- Assisted in developing and implementing tailored rehabilitation programs for diverse patient needs.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
Transporter
United Hospital
Saint Paul, MN
09.1999 - 09.2000
- Transported patients to and from appointments within the Hospital.
- Ensured compliance with safety protocols during all transport activities..
- Warmly greeted patients and made each feel welcome.
- Coordinated schedules for timely transportation of patients.
- Assisting nurses with transfers from bed to gurney/wheelchair.
- Communicating patient needs with appropriate staff.
Rehab Volunteer
Fairview Ridges Hospital
Burnsville, MN
02.1997 - 02.1998
- Assisted patients with daily activities, enhancing overall care experience.
- Transporting patients to and from rehab
- Stocking/Cleaning equipment in rehab area
- Pulling charts/answering phones
Education
Associate of Applied Science - PTA
College of St Catherine
Minneapolis, MN06-2000
High School Diploma -
Forest Lake High School
Forest Lake, MN06-1986
Skills
- Organizational skills
- Teamwork and collaboration
- Customer service
- Dependable and responsible
- Multitasking Abilities
- Time management
- Friendly, positive attitude
Timeline
PTA
MHealth Fairview Rehab
06.2000 - 05.2012
Transporter
United Hospital
09.1999 - 09.2000
PSC
MHealth Fairview Rehab
02.1998 - Current
Rehab Volunteer
Fairview Ridges Hospital
02.1997 - 02.1998
Associate of Applied Science - PTA
College of St Catherine
High School Diploma -
Forest Lake High School