Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jody Sand

St Micheal

Summary

Dynamic Operations Supervisor at TJX Companies with a proven track record in enhancing team productivity and operational efficiency. Skilled in performance monitoring and staff supervision, I fostered a positive work environment, reducing turnover and streamlining processes. Committed to excellence, I prioritize client satisfaction and effective task delegation.

Overview

30
30
years of professional experience

Work History

Operations Supervisor

TJX Companies
09.2017 - 05.2025
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Regularly assessed team performance, setting targeted goals for professional growth.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.

Hairstylist Manager

Self Employed Services
02.1995 - 03.2015
  • Developed a loyal clientele base through exceptional customer service and attention to detail in all aspects of hair care.
  • Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles based on individual preferences.
  • Managed staff scheduling to maintain adequate coverage during peak business hours without sacrificing quality or efficiency.

Education

Hairstylist Manager License -

Vera Slater Cosmetology School
MPLS

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision

Timeline

Operations Supervisor

TJX Companies
09.2017 - 05.2025

Hairstylist Manager

Self Employed Services
02.1995 - 03.2015

Hairstylist Manager License -

Vera Slater Cosmetology School
Jody Sand