Joe Erkenbrack
Rosemount
Summary
Offering strong foundation in customer service and eager to learn and grow within this field. Capable of quickly adapting to new challenges. Ready to use and develop skills in communication and problem-solving in security role.
Overview
15
15
years of professional experience
Work History
K-Bid Lister
Savage Surplus
04.2024 - Current
- Assisted in training new listers on company policies and best practices for creating engaging, informative content that drives sales results.
- Boosted sales revenue with persuasive and informative product descriptions that highlighted unique features.
- Collaborated with team members to identify high-demand items and prioritize their timely listing online.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Biomedical Technician
Fresenius Kidney Care Dialysis
04.2023 - 04.2024
- Maintained proper care and storage of diagnostic tools and equipment and tracked inventory.
- Assisted hospital staff in understanding the proper use of biomedical equipment, reducing user error incidents.
- Maintained safe work environment and adhered to privacy regulations.
- Performed preventative maintenance on a variety of biomedical devices, prolonging their operational lifespan.
- Utilized strong problem-solving skills to diagnose complex medical equipment issues, ensuring both accuracy and efficiency in repairs.
- Fostered positive relationships with clinical staff through excellent customer service and technical expertise on biomedical equipment matters.
Mover
Good Stuff Moving
01.2018 - 01.2023
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
- Maintained excellent customer service, addressing any concerns and providing solutions as needed.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
Photo Lab Technician
White House Custom Color
01.2010 - 01.2018
- Handled sensitive materials with care, respecting customer privacy while processing personal photos or documents.
- Supported coworkers during peak periods to maintain smooth workflow across all areas of the photo lab.
- Trained new employees on best practices, improving overall team efficiency and productivity.
Education
High School Diploma -
Farmington High School
Farmington, MN05-2008
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Reliability
- Professionalism
- Adaptability
Timeline
K-Bid Lister
Savage Surplus
04.2024 - Current
Biomedical Technician
Fresenius Kidney Care Dialysis
04.2023 - 04.2024
Mover
Good Stuff Moving
01.2018 - 01.2023
Photo Lab Technician
White House Custom Color
01.2010 - 01.2018
High School Diploma -
Farmington High School
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