JOE ROBINSON
Bloomington
Summary
Skilled Account Management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.
Overview
12
12
years of professional experience
Work History
Account Manager
Infios (formerly Körber Supply Chain Software)
04.2023 - Current
- Closed over $2 million in annual recurring revenue in 2.5 years
- Increased territorial revenue by 35% annual YoY growth during this time
- Managed 100+ mid-market customers ($30-200M companies) and maintained a 98%+ renewal rate
- Successfully cross-sold a from a portfolio of supply chain solutions
Business Solutions Advisor
Körber Supply Chain Software
07.2018 - 04.2023
- Prospected and nurtured new business opportunities for WMS, 3PL, DSD, AMR and Voice sales
- Maintained in-depth, long form discussions with VP and C-Suite level contacts about their supply chain execution needs
- Worked closely with key partners and consulting groups regularly, evaluating their client's projects and connecting them with our sales team
- Managed and maintained partner relationships with partner community, operating as a liaison between the BSA team and key strategic partners like Oracle, Veridian, EnVista and others
- Executed on campaigns as directed by the marketing team via outbound calling and emails
- Sourced, qualified, and passed opportunities that have directly contributed to over $5M in annual recurring software revenue
- Throughout my current role I have maintained a 75%+ MQL/SQL conversion rate, demonstrating a thorough understanding of prospects’ needs, and how Koerber’s solutions fit those needs
- Developed a well-rounded knowledge of Koerber’s portfolio of solutions
- Communicated very closely with Koerber Territory Managers to ensure a smooth transition for the prospects and help maintain an effective sales cycle
- Represented Koerber at trade shows and industry events, establishing a knowledgeable and professional first point of contact for prospective clients
Inside Account Representative
Siemens Hearing Instruments
03.2017 - 06.2018
- Inside account representative for the 3rd largest hearing aid manufacturer in the world with 17% of the world’s market share, selling the most technologically advanced hearing instruments in the industry
- Successfully managed two territories which combine for over $10 million in annual revenue
- Effectively executed a dual brand sales strategy with both Signia and Rexton brands, targeting different accounts for each brand
- Maintained the highest monthly territory quota in the country, averaging 25% above the next highest territory
- Attained an average of 105% of that aggressive quota
- Developed relationships with over 100 accounts including some of the largest hospitals and ENT clinics in the Midwest (Mayo Clinic, Park Nicollet, Etc.)
- Quickly learned product portfolios, features, and in-depth audiological knowledge for two separate brands
- Executed campaigns to effectively drive over 300 people to CEU training events in both territories, and co-hosted these events
- Utilized Salesforce.com to record interactions with customers, log calls, track campaigns, and move accounts through the sales process.
- Accurately processed customer orders, requests, and resolved client issues in a timely manner
Project Manager
Student to Business Initiative
09.2015 - 12.2015
- SBI is a student-lead initiative to bring the skills and resources of UMD business students into the community to help local businesses succeed
- Developed an integrated marketing and communications plan for Dubh Linn Irish Brew Pub that helped them maximize business opportunities in their market
- Managed team research and communications objectives as requested by client
- Lead strategy and execution of creative campaign
Digital Marketing Intern
Cambridge Silicon Radio
05.2015 - 06.2015
- Worked in the Communications department with the UK MarComs team
- Interacted with professionals throughout the business to get an overall understanding of how they operate from a marketing perspective
- Organized promotional materials for CSR Bluetooth events and trade shows around the world
- Analyzed entire CSR website in preparation for upcoming company acquisition by Qualcomm
- Shadowed at Octopus Group PR/marketing agency (London, UK) and composed tweets and LinkedIn posts for VISA EU Collab page that were used to promote their new Accelerator Academy event
- Researched and recommended industry leading professionals to be invited to Accelerator Academy event
- Hosted and co-managed a Bluetooth Special Interest Group press event
Digital Marketing Intern
Customer Elation
06.2014 - 05.2015
- Managed and maintained Google Adwords advertising campaigns for multiple brands
- Wrote Landing pages for online advertisements
- Researched and presented an analysis detailing client’s online presences
- Prepared digital marketing service packages for clients
- Formally presented packages to clients
- Wrote and managed blog posts on CE website
- Improved search engine optimization through building out backlinks to/from site
Education
Marketing B.B.A - Marketing
University of Minnesota, Duluth
Duluth, MNSkills
- Sales & Business Development - Consistently drive revenue and increase YoY territory growth
- Strategic Account Management – Develop and maintain high-value client relationships
- Negotiation & Contract Management – Strong ability to close complex deals and contracts
- CRM & Pipeline Management - Experience with Salesforce and other CRM platforms to manage pipeline and sales cycle
- Portfolio Selling – Skilled in cross-selling and upselling to maximize profitability
- Leadership & Team Collaboration - Work with cross-functional teams to drive results
Timeline
Account Manager
Infios (formerly Körber Supply Chain Software)
04.2023 - Current
Business Solutions Advisor
Körber Supply Chain Software
07.2018 - 04.2023
Inside Account Representative
Siemens Hearing Instruments
03.2017 - 06.2018
Project Manager
Student to Business Initiative
09.2015 - 12.2015
Digital Marketing Intern
Cambridge Silicon Radio
05.2015 - 06.2015
Digital Marketing Intern
Customer Elation
06.2014 - 05.2015
Marketing B.B.A - Marketing
University of Minnesota, Duluth