Joey Lang

Plymouth

Summary

Previous Semi-Professional Esports player with placements as high as a top 16 team in the world. 10 years experience in top level Esports including Halo, Call of Duty, Counter Strike and Valorant. Excellent at team coordination and dialogue with team members. Extremely passionate and analytical about Esports with a mind for strategy and teamwork.

Overview

years of professional experience

Work History

Shift Lead Manager

Forkless

05.2023 - Current

Checked building to confirm maintenance and cleaning met code and regulations.
Coached crew members to optimize performance and motivate toward more efficient work.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Set overall vision and provided team leadership.
Exercised composure under pressure and in escalated customer service scenarios.
Supervised employees and oversaw quality compliance with company standards for food and services.
Kept employees operating productively and working on task to meet business and customer needs.
Excelled in every store position and regularly backed up front-line staff.

Parts Coordinator

Hobart

11.2022 - 05.2023

Developed and implemented new procedures for improving inventory control and reducing time required locating parts.
Ordered parts for customers, repair shops, and service departments.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Provided timely, insightful and accurate reports to upper management.
Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
Developed and implemented strategies to improve team productivity and efficiency.

Education

High School Diploma -

Benilde St Margrets

St. Louis Park

Skills

Team motivation
Player evaluations
Game strategy
Operations management

Punctual and reliable
Skill building
Team analysis
Decision-making

Timeline