Joseph Herder
Stillwater
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and a strong focus in delivering quality hospitality.
Overview
6
6
years of professional experience
Work History
Server
Red Cow St Paul
04.2024 - 09.2025
- Delivered exceptional customer service in fast-paced dining environment, ensuring guest satisfaction.
- Cultivated warm relationships with regular customers.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Trained new team members on menu offerings and restaurant protocols.
- Managed multiple tables efficiently while maintaining attention to detail in service delivery.
Bartender
Red Cow St Paul
04.2025 - 09.2025
- Mix and serve a diverse range of cocktails and beverages to enhance customer satisfaction.
- Maintain cleanliness and organization of bar area, ensuring compliance with health regulations.
- Develop seasonal cocktail menus, incorporating customer feedback for improved offerings.
- Served high customer volumes during special events, nights, and weekends.
- Manage inventory levels and batch house cocktails, making sure to efficiently utilize product and prevent waste.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Busser/Barback
Red Cow St Paul
08.2023 - 04.2024
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by promptly clearing tables and resetting for new guests.
- Monitored supply levels and communicated needs to management for efficient operations.
- Trained new bussers on best practices for table service and restaurant protocols.
- Implemented strategies to improve workflow efficiency during peak hours.
Director
Fridley Public Schools
12.2019 - Current
- Create work, wherein diverse and unique approaches, and all communities, are authentically represented throughout the creative process.
- Collaborate with the Athletics Director to maintain community guidelines and standards.
- Work closely with a variety of young adults to create a standout performance.
- Oversee rehearsal schedule and execution, costuming, choreography, and stage production.
Spirits Merchandiser
Total Wine & More
09.2022 - 07.2023
- Responsible for product replenishment of home spots, end caps, and platforms.
- Fulfill general requests and delegation of department management.
- Maintain general department organization and upkeep.
- Responsible for breakdown of truck deliveries for the spirits department.
- Uphold department servicing for customers.
- Fulfill general merchandising tasks when other team members are unavailable.
Service Team Member
Total Wine & More
09.2021 - 09.2022
- Provide excellent customer service by greeting and establishing relationships with customers, as well as inform them of products and services.
- Increase retail sales and metrics to specific goals.
- Replenish and maintain inventory and department presentation, including but not limited to home spots, end caps, and platforms.
Education
Linguistics - Linguistics, Chinese Minor
University of Minnesota
High School Diploma - International Baccalaureate Diploma (Full DP Candidate)
Fridley High School
06.2016
Skills
- Teamwork
- Passion for Hospitality
- Self Motivated
- Task Management
- Sense of Urgency
- Department Expertise
- Detail Oriented
- Customer Service
- Adaptability
Timeline
Bartender
Red Cow St Paul
04.2025 - 09.2025
Server
Red Cow St Paul
04.2024 - 09.2025
Busser/Barback
Red Cow St Paul
08.2023 - 04.2024
Spirits Merchandiser
Total Wine & More
09.2022 - 07.2023
Service Team Member
Total Wine & More
09.2021 - 09.2022
Director
Fridley Public Schools
12.2019 - Current
High School Diploma - International Baccalaureate Diploma (Full DP Candidate)
Fridley High School
Linguistics - Linguistics, Chinese Minor
University of Minnesota
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