Johann Fuentes
528 Castle Pines Dr
Summary
Bilingual administrative professional with expertise in communication and quality assurance. Proven track record in enhancing client interactions and streamlining office operations. Strong organizational skills and attention to detail drive improved workflow efficiency. Committed to boosting team performance and client satisfaction through adaptability and a strong work ethic.
Overview
2
2
years of professional experience
Work History
Administrative & Customer Service Professional
Geosol
Bogotá
08.2023 - 07.2025
Acted as the initial contact for inquiries, resolving client requests and creating a welcoming atmosphere.
- Handled correspondence by drafting, proofreading, and responding to business emails, enhancing communication with clients.
- Managed daily office operations, organized files, and ensured documentation accuracy to support team efficiency.
- Coordinated with engineering staff to prioritize tasks and streamline paperwork tracking for improved workflow.
Education
High School Diploma -
Mankato East High School
Mankato, MN05-2026
Skills
- Bilingual Fluency: Fully fluent in English and Spanish; capable of assisting a diverse clientele and managing bilingual correspondence
- Effective Communication: Strong verbal and written communication skills, ideal for customer service and front-desk reception
- Adaptable & Coachable Learner: Highly dedicated to continuous improvement; quick to learn new systems and proactive about asking questions for accuracy
- Strong Work Ethic: Deeply committed, reliable, and self motivated to complete daily office tasks efficiently
- Detail-Oriented: Focused on accuracy, double checking information, and learning quickly from feedback to minimize errors
- Disciplined & Analytical: Highly focused with strong multitasking abilities, backed by the dedication and problem solving skills developed as a multi instrument musician
Languages
Spanish
Native/ Bilingual
English
Full Professional
Affiliations
- Painting and drawing
- Casual basketball player
- play different musical instruments
- learning new languages
Accomplishments
- Highest score in the English tests for non native English speakers-2026
- Minnesota Platinum Bilingual Seal-2026
- 2026 Graduate school board recognition.
Timeline
Administrative & Customer Service Professional
Geosol
08.2023 - 07.2025
High School Diploma -
Mankato East High School