Johanna Bonnett
Minneapolis
Summary
Customer service professional with proven communication and time management skills. Expertise in improving client experiences and facilitating team collaboration to resolve issues efficiently.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Walgreens
Golden Valley
06.2024 - Current
- Executed accurate processing of customer transactions at retail pharmacy.
- Responded to product inquiries and offered appropriate recommendations to customers.
- Upheld the cleanliness of the checkout area to improve the shopping experience.
- Processed cash, credit, and returns in accordance with store policies.
- Partnered with team members for swift resolution of customer issues.
- Functioned within the point-of-sale system for processing sales and managing stock levels.
- Facilitated friendly interactions with customers upon greeting them.
- Restocked shelves while maintaining an organized checkout space.
Personal Care Assistant
Accracare
Minneapolis
01.2022 - Current
- Administered medication and monitored client health conditions to ensure safety.
- Assisted clients with daily living activities, including bathing, grooming, and dressing.
- Provided companionship and emotional support to enhance overall well-being.
- Communicated effectively with families regarding client needs and preferences.
- Maintained cleanliness by making beds, sweeping floors, and sanitizing surfaces.
- Utilized adaptive equipment such as wheelchairs and walkers to improve mobility.
- Ensured personal hygiene standards by assisting clients with hygiene tasks.
Education
High School Diploma -
Orono High School
Long Lake, MN05-2026
Skills
- Customer service and support
- Effective communication
- Time management
- Client relations
- Team collaboration
- Calm demeanor
- Multitasking and organization
- Phone etiquette
- Adaptability and flexibility
- Customer focus
- Guest services and inquiries
- Professionalism
Timeline
Customer Service Cashier
Walgreens
06.2024 - Current
Personal Care Assistant
Accracare
01.2022 - Current
High School Diploma -
Orono High School