Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Earley

Rochester,MN

Summary

Dynamic retail professional with extensive experience in the Grocery industry, excelling in customer service and inventory management. Proven track record in enhancing operational efficiency and maximizing profitability through effective training and merchandising strategies. Adept at fostering positive team environments and resolving customer issues to maintain strong relationships.

Overview

9
9
years of professional experience

Work History

Store Manager

Hy-Vee
05.2020 - Current
  • Lead daily store operations for a team of 300+, ensuring efficient workflow and optimal customer service.
  • Learned inventory management systems to maintain stock levels and product availability.
  • Supported team members in executing visual merchandising standards for appealing displays.
  • Implemented feedback from customers to improve store processes and offerings.
  • Participated in training sessions to develop knowledge of product features and benefits.
  • Maintained cleanliness and organization of sales floor to enhance shopping experience.
  • Adapted quickly to changing priorities, demonstrating flexibility in a dynamic retail environment.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

Assistant Manager of Perishables

Hy-Vee
08.2016 - 05.2020
  • Supervised daily operations, ensuring adherence to company standards and policies.
  • Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Trained and mentored staff, fostering a collaborative work environment.
  • Developed and implemented process improvements to enhance operational efficiency.
  • Coordinated inventory management, optimizing stock levels for customer satisfaction.

Education

High School Diploma -

Mayo High School
Rochester, MN
06.2009

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Training and mentoring
  • Inventory management
  • Store merchandising
  • Maximizing profitability
  • Marketing and promotions

Timeline

Store Manager

Hy-Vee
05.2020 - Current

Assistant Manager of Perishables

Hy-Vee
08.2016 - 05.2020

High School Diploma -

Mayo High School
John Earley