John Graff
Minneapolis
Summary
Results-oriented achiever with a proven ability to consistently exceed targets and drive success in fast-paced environments. Unique combination of strategic thinking and hands-on experience enables the delivery of impactful solutions that enhance organizational performance. Over 13 years of leadership experience, with a focus on developing synchronized teams that effectively achieve business goals and initiatives.
Overview
13
13
years of professional experience
Work History
Director of Leasing
Greco Properties, LLC
01.2017 - Current
- Oversaw the Sales & Marketing strategies for new and existing developments, managing projects valued between $45-60 million
- Delivered quarterly and annual presentations to more than 50 employees as part of the leadership team
- Established and cultivated more than 50 local and national partnerships
- Crafted over 150 new processes to streamline business initiatives
- Facilitated weekly/quarterly Sales & Services EOS meeting meetings
- Introduced new technology that directly contributed to increasing productivity, service and revenue
Affluent Strategy Leader
Wells Fargo Bank N.A.
01.2015 - 01.2017
- Managed 12 Affluent Sales Leaders across 47 retail banking locations
- Developed and coached more than 500 team members to affluent strategies that led to more than 600 million dollars across SW Virginia
- Achieved more than 400 million credit volume for retail partners
- Became the top region in customer satisfaction through training and inspecting customer roadmap processes
Regional Banking District Manager
Wells Fargo Bank
01.2012 - 01.2015
- Oversaw Team Members across 12 Retail Banking Locations
- Traveled more than 50% of the time to multi-sites in order to observe, coach and develop team members across 15 different job families
- Total Credit: $369 Million
- Total Loans: $83 Million
- Turnover- 16% YTD (Compared to Company Average of 37%)
- Highest Customer Experience in SW Virginia out of 5 districts
- Established Talent Development Pipeline for Leadership & Key Positions
- Diversity Initiative- Increased Diverse Representation in Leadership Roles from 15% to 69% in 2022 by recruiting, identifying, and coaching
- Created the Your Professional Development Program for High Potential Employees
Education
Executive M.B.A -
University of Mary
Bismarck, NDB.S - Business Management
University of Mary
Bismarck, NDSkills
- Resident relations
- Market data collection
- Team collaboration
- Creative problem solving
- Customer service expertise
- Relationship building
- Lease renewals
- Fair housing regulations
- Property management
- Negotiation expertise
Accomplishments
- Oversaw development for more than 115 team members.
- Successfully managed over 15 mult-million dollar projects to goal
- Top Customer Experience Region
- Most Affluent Away dollars as in Mid-Atlantic
Timeline
Director of Leasing
Greco Properties, LLC
01.2017 - Current
Affluent Strategy Leader
Wells Fargo Bank N.A.
01.2015 - 01.2017
Regional Banking District Manager
Wells Fargo Bank
01.2012 - 01.2015
B.S - Business Management
University of Mary
Executive M.B.A -
University of Mary
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