John Mcdonald
Duluth
Summary
A seasoned professional in the culinary and hospitality industry, I excel in health code enforcement and staff motivation, as demonstrated during my tenure at Midcoast Catering. With a knack for creating allergy-safe dishes and enhancing guest relations, I've significantly improved customer satisfaction. My leadership skills ensure high-quality standards and team harmony, making me a valuable asset to any employer.
Enthusiastic and driven candidate with proven experience in fast-paced restaurant settings. Committed to providing friendly and professional service to customers to maintain consistent revenue.
Overview
14
14
years of professional experience
1
1
Certification
Work History
FOH Supervisor/Bartender/Chef
Midcoast Catering
08.2021 - Current
- Performed cash handling activities and secured nightly bank deposits.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
Chef
Corktown
02.2024 - 09.2024
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
Chef
Sheraton's 301 Restaurant
11.2021 - 04.2023
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
Deli Manger
Food City
02.2017 - 03.2020
- Set schedules for staff by planning and designating shifts and hours.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
Sushi Chef/ Wok Cook
Wokchow
05.2015 - 02.2017
- Placed orders to restock items before supplies ran out.
- Pleasantly welcomed patrons entering sushi bar, offering to explain menu options.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Maintained well-organized mise en place to keep work consistent.
Assistant Kitchen Manager
Rock's Tavern
02.2013 - 05.2015
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Checked and tested foods to verify quality and temperature.
Chef
Kroger's Bistro
01.2011 - 02.2013
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
Education
Associate of Arts - Culinary Art's
University of Tennessee
Knoxville, TN05-2012
Skills
- Guest relations
- Staff motivation
- Health code enforcement
- Training and mentoring
- Order accuracy
- Quality control
- Calm demeanor
Certification
- Food Safety Manager Certification (FSMC) - American National Standards Institute.
Timeline
Chef
Corktown
02.2024 - 09.2024
Chef
Sheraton's 301 Restaurant
11.2021 - 04.2023
FOH Supervisor/Bartender/Chef
Midcoast Catering
08.2021 - Current
Deli Manger
Food City
02.2017 - 03.2020
Sushi Chef/ Wok Cook
Wokchow
05.2015 - 02.2017
Assistant Kitchen Manager
Rock's Tavern
02.2013 - 05.2015
Chef
Kroger's Bistro
01.2011 - 02.2013
Associate of Arts - Culinary Art's
University of Tennessee
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