Summary
Overview
Work History
Education
Skills
Websites
Additional Information - Miscellaneous
Summary - At A Glance
Certification
References
Timeline
Generic

John Patrick Daly

Maple Grove

Summary

Seasoned Senior Project Manager / Scrum Master with relevant experience in coordinating large-scale projects, managing diverse teams, and driving overall project success. Strong in initiating and planning stages of project management, leveraging strong communication and negotiation skills to manage stakeholder expectations. Have consistently made significant impacts by ensuring timely delivery of projects without compromising quality standards. Display leadership qualities and decision-making abilities that foster team collaboration and efficient problem resolution.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Senior Project Manager

Horizontal
St. Louis Park
01.2024 - 11.2024
  • Led definition of project objectives, scope, estimate, timeline and level of effort
  • Co-led development of project strategies and plans + identification of required methods and tools
  • Led daily agile project management oversight for multiple projects with cross-functional international teams
  • Managed progress and budget against plan while resolving issues with clients to meet and/or exceed expectations
  • Key Tools / Expertise: SalesForce, SmartSheet, FinancialForce (Certina - ERP), Jira, Microsoft 365 Suite, Google Suite, Figma, Miro, CMS (SiteCore), Analytics

Vice President of Operations

HindSite Software
St. Paul
01.2022 - 06.2023
  • Led client services team of 11 (responsible for training, product support, account management) in fulfilling daily operational needs and demands while achieving operational performance goals.
  • Relationship management of top / key accounts, resulting in increased platform adoption and utilization as well as customer retention - achieving and in some cases, exceeding financial and customer satisfaction goals.
  • Member of core leadership team, co-author and implementation partner for company vision and strategy.
  • Key Tools / Expertise: Asana, Hubspot, Jira, Google Suite, CMS (Adobe, Magento, WordPress), Adobe Creative Suite, Analytics

Director of Product Management + Development Manager

HindSite Software
St. Paul
01.2018 - 01.2022
  • Created and implemented the first ever formal product management practice at HindSite Software.
  • Prioritized requirements for the product / Creation of product strategy and product roadmaps - in support of company strategy and goals.
  • Created, maintained and prioritized product backlog. Acted as bridge/'linchpin' between the Product and Development teams & company leadership.

Sr. Digital Strategist

Periscope
Minneapolis
07.2015 - 01.2018
  • Led discovery, ideation, strategy and project management functions across a range of business categories and project scopes from small to enterprise.
  • Leading the definition and design of the digital engagement approach and process (discovery through deployment).
  • Managing and mentoring digital strategy, product management and product design team members in their day-to-day roles and responsibilities.
  • Key Tools / Expertise: CMS (Adobe, WordPress, Magento), Jira, Google Suite, Zoom, Adobe Creative Suite, Analytics

Director • Marketing Bridge + Operations Support

Gage Marketing Group
Plymouth
08.2011 - 02.2015
  • Led cross-functional team successfully through an enterprise-level custom platform development and implementation cycle during a significant team leadership transition - delivering client solution on-time and ~10% under budget.
  • Restructured staffing for the Marketing Bridge and Operations Support business units to maximize team and individual performance while reducing staffing needs and operational costs.
  • Strategic and tactical relationship management of flagship account activities resulting in significantly increased platform adoption and utilization as well as media throughput profitability (+15%).
  • Mentored multiple team members into management/leadership roles resulting in increased departmental efficiencies, reduction in operating costs and significant growth in key accounts.
  • Sourcing and relationship management of external vendor partners to ensure consistent and timely delivery of services.
  • Key Tools / Expertise: Bugzilla, Google Suite, MS Office Suite, CMS (WordPress, Adobe, proprietary), Adobe Creative Suite, Analytics

Marketing Design & Communications Manager • Corporate

AmeriPride Services
Minnetonka
10.2005 - 01.2011
  • Managed content development, QA and launch of corporate website redesign including development of first ever non-English web presence for the Québec business unit.
  • Developed business rules, process and kpi's for North American operations related to marketing support needs.
  • Developed, implemented and managed company wide multi-channel communications initiative between corporate leadership and 50+ North American locations.
  • Key Tools / Expertise: MS Office Suite, Google Suite, MS Office Suite, CMS (WordPress, Adobe, proprietary), Adobe Creative Suite, Analytics

Graphics Manager • Catalog

AmeriPride Services
Minneapolis
09.2000 - 10.2005
  • Managed cross-functional teams department of 15 in all aspects of graphics creation and production as well as garment personalization for B-to-B catalog business unit.
  • Enhanced operational efficiencies and reduced operational costs by over 25%.
  • Led / facilitated all project management functions for team and department initiatives.
  • Managed all key vendor partnerships to achieve business objectives consistently on-time and within budget.

Education

AA - Design and Visual Communication

Minneapolis Community And Technical College
Minneapolis, MN
06-1999

Skills

  • Agile methodologies
  • Project management
  • Backlog management
  • Verbal and written communication
  • Documentation control
  • Budget oversight
  • Risk analysis
  • Stakeholder engagement
  • Relationship management
  • Team leadership
  • Meeting facilitation
  • Schedule coordination
  • Time and scope management
  • Requirements gathering
  • Multidisciplinary team management
  • Business requirement identification
  • Tactical planning
  • Strategic facilitation
  • Presentation skills
  • Resource allocation

Additional Information - Miscellaneous

  • Ongoing branding, web strategy and design services for local small businesses
  • Active gigging and recording musician

Summary - At A Glance

An accomplished professional and leader with nearly 25 years of experience across management, operations, creative, communications and professional services. Highly creative and well grounded - a 'Creative Pragmatist' if you will. Passionate and focused about building and leading teams, managing projects, programs and platforms - while leveraging my expertise and acumen to guide the best course of action strategically, tactically and fiscally.

Certification

  • Certified Scrum Master (CSM)

References

References available upon request.

Timeline

Senior Project Manager

Horizontal
01.2024 - 11.2024

Vice President of Operations

HindSite Software
01.2022 - 06.2023

Director of Product Management + Development Manager

HindSite Software
01.2018 - 01.2022

Sr. Digital Strategist

Periscope
07.2015 - 01.2018

Director • Marketing Bridge + Operations Support

Gage Marketing Group
08.2011 - 02.2015

Marketing Design & Communications Manager • Corporate

AmeriPride Services
10.2005 - 01.2011

Graphics Manager • Catalog

AmeriPride Services
09.2000 - 10.2005

AA - Design and Visual Communication

Minneapolis Community And Technical College

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John Patrick Daly