Johnny Black
Minneapolis
Summary
Dynamic professional with experience at the University of Minnesota, excelling in customer service and team collaboration. Proven ability to enhance guest experiences through attention to detail and adaptability in fast-paced environments. Recognized for maintaining safety and professionalism as a Security Officer, effectively managing emergencies and ensuring a welcoming atmosphere.
Overview
7
7
years of professional experience
Work History
Cook
University of Minnesota
05.2018 - Current
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
Security Officer
JB Security - Entrepreneur
06.2020 - 08.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Education
GED -
Regional Office of Education
Freeport, IL06-2017
Skills
- Customer service
- Active Listening & Problem-Solving
- Team Collaboration
- Customer Assistance & Public Interaction
- Adaptability in Fast-Paced Environments
- Empathy
- Professionalism & Reliability
- Attention to Detail
Timeline
Security Officer
JB Security - Entrepreneur
06.2020 - 08.2025
Cook
University of Minnesota
05.2018 - Current
GED -
Regional Office of Education
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