JOLENE KAY TARVIN
Bemidji
Summary
Established employee who takes pride in their work seeking personal and professional growth
Overview
22
22
years of professional experience
Work History
SR. OPERATIONS ADMIN
FedEx
Bemidji
10.2021 - Current
- Assist in daily operations for efficient package processing and delivery.
- Conduct quality assurance inspections of packages to uphold customer satisfaction standards.
- Follow up on customer surveys to troubleshoot pain points impacting customer satisfaction
PACKAGE HANDLER
FedEx Ground
Bemidji
10.2020 - 10.2021
- Sorted and loaded packages into delivery vans in fast-paced environment, maintaining efficiency and accuracy.
- Loaded boxes into vans with care to prevent damage to products and packaging.
- Sorted packages efficiently for timely delivery across multiple routes.
OFFICE ASSISTANT/TRANSPORTATION CORDINATOR
Concordia Language Villages
Bemidji
04.2013 - 09.2019
- Safely drove transit vans to transport both children and adults to and from the airport and around campus.
- Supervised large groups of children through airport check-in procedures, including baggage check, TSA screening, and boarding, while ensuring completion of paperwork for unaccompanied minors and fostering strong relationships with gate agents and TSA staff.
- Effectively communicated with adults and children (both staff and customers) from over 50 countries.
- Managed incoming phone calls and emails related to various language learning programs.
- Accurately transferred data from hard copy documents into computer files and database systems.
- Supervised summer interns working in the office and on the transportation team.
- Conducted behind-the-wheel training and evaluations for new staff.
- Conducted behind-the-wheel training and evaluations for new staff, ensuring compliance with safety standards and operational procedures.
- Guided and narrated in-depth tours of a 900+ acre campus.
RECEPTIONIST/FILE CLERK
Sandford Health
Bemidji
07.2004 - 04.2013
- Greeted all patients and readied them for their exams.
- Answered phones and directed calls, facilitating smooth communication.
- Maintained and retrieved hard copy and digital medical files.
- X-ray Dept.
Education
LEGAL SECRETARY PROGRAM -
Northwest Technical College
Bemidji, MNCRIMINAL JUSTICE -
Bemidji State University
Bemidji, MNSkills
- Excellent written and verbal communication skills
- Language proficiency
- Strong vocabulary skills
- Strong grammar skills
- Ability to communicate with diverse backgrounds
- Willingness to learn
- Outgoing personality
Additional Experience
- 6 years of legal secretarial experience in a private law firm.
- 1 year of secretarial experience in a local government setting.
Timeline
SR. OPERATIONS ADMIN
FedEx
10.2021 - Current
PACKAGE HANDLER
FedEx Ground
10.2020 - 10.2021
OFFICE ASSISTANT/TRANSPORTATION CORDINATOR
Concordia Language Villages
04.2013 - 09.2019
RECEPTIONIST/FILE CLERK
Sandford Health
07.2004 - 04.2013
LEGAL SECRETARY PROGRAM -
Northwest Technical College
CRIMINAL JUSTICE -
Bemidji State University