Jonathan Armstrong
Saint Paul
Summary
- Warm and welcoming Greeter known for high productivity and efficient task completion. Possess specialized skills in customer service, communication, and problem-solving. Excel in empathy, patience, and adaptability, ensuring positive first impressions and enhanced customer experiences. Committed to creating an inviting environment for all guests.
- Efficient Drive-Thru Operator with relevant experience in fast-paced food service environments. Strengths lie in maintaining high customer satisfaction, managing multiple tasks simultaneously, and fast order processing. Positive impact made in previous roles demonstrated by improved order accuracy and increased speed of service.
Overview
1
1
year of professional experience
Work History
Carryout/Greeter
Gertens
Inver Grove Heights
04.2025 - 05.2025
- Assisted visitors with inquiries and provided directions to various locations.
- Performed general cleaning duties such as sweeping floors, dusting shelves.
- Monitored customer activity in order to detect potential theft or safety hazards.
- Reported any suspicious behavior or incidents immediately to management.
- Provided support to staff by relaying important messages and requests from guests.
- Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.
- Loading customers' purchases into their vehicle
Drive Through Operator
McDonald's
Saint Paul
09.2024 - 03.2025
- Processed customer orders efficiently at high-volume drive-thru window.
- Operated point-of-sale system to ensure accurate transactions.
- Maintained cleanliness and organization of drive-thru area during shift.
- Collaborated with team members to enhance overall service speed.
- Performed additional duties as assigned by management.
- Responded promptly to customer inquiries and complaints in a professional manner.
- Adhered to company policies and procedures while performing job duties.
- Processed credit card and cash payment for orders, counting out change and furnishing receipts.
Education
Johnson Senior High School
1349 Arcade St, St Paul, MN 55106Skills
- Customer order and payment processing
- Order/Receipt verification
- Customer service
- Listening skills
- Multitasking and organization
- Reliable and punctual
- Flexible schedule
- Professional appearance
- Friendly and outgoing
- Team collaboration
- Effective communication
- Adaptable learning
- Stocking
- POS operation
- Cleaning procedures
- Adaptability
- Heavy lifting expertise
Hobbies and Interests
I like building and making stuff, I enjoy working with technology, and I also enjoy learning about Japan and the Japanese, whether it be their culture, history, language, or even what they have for entertainment.
Languages
5,1
Volunteering
On multiple occasions I have volunteered at "Feed my starving children" or FMSC
Timeline
Carryout/Greeter
Gertens
04.2025 - 05.2025
Drive Through Operator
McDonald's
09.2024 - 03.2025
Johnson Senior High School