Jordan Cleveland

Driver associate

Coast to Coast Logistics

Centerville

04.2025 - Current

Operated trucks to deliver goods across various routes efficiently.
Inspected vehicles for safety and maintenance before each trip.
Communicated with dispatch to confirm delivery schedules and routes.
Adhered to traffic laws and company policies during operations.
Maintained accurate logs of hours driven and deliveries made.
Delivered goods and services to customers on time and in excellent condition.
Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Adhered to company policies and procedures related to safety and security standards.
Delivered packages to customers in a timely and efficient manner.
Performed pre-trip inspection checks and reported problems to supervisor.
Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.

Store Leader

Speedway Gas Station

Richfield

12.2019 - 02.2025

Managed daily store operations and ensured compliance with company policies.
Supervised team members and provided training on customer service standards.
Oversaw inventory management and maintained stock levels for efficient sales.
Implemented marketing strategies to promote store promotions and events.
Resolved customer complaints and ensured high satisfaction levels through service excellence.
Conducted regular safety audits to maintain a safe working environment for staff and customers.
Developed schedules for staff to optimize coverage during peak hours.
Analyzed sales data to identify trends and improve product offerings in the store.
Managed all aspects of store operations including staffing schedules, budgeting.
Resolved customer service issues to ensure customer satisfaction.
Hired, trained, and evaluated personnel; addressed employee concerns and grievances.
Prepared weekly and monthly reports on sales trends, competitor activities.
Maximized profits by controlling costs and managing budgets effectively.
Provided feedback on performance of staff members through regular appraisals.
Kept track of staff attendance records and updated payroll information accordingly.
Ensured compliance with health and safety regulations in the workplace.
Empowered employees to independently handle routine customer concerns and coordinate cross-functional solutions for complex issues.
Assisted customers with product selection based on their individual needs.
Maintained store operations by following policies and procedures; completed reports.
Conducted daily store walk-throughs to identify any maintenance needs or security risks.
Inspected deliveries to verify quality standards before stocking shelves.
Delivered measurable results across product lines with skilled leadership over marketing, merchandising and sales initiatives.
Developed promotional campaigns to boost sales of merchandise.
Analyzed sales figures and implemented strategies to increase revenue.
Monitored inventory levels, placed orders for new stock as needed.
Identified opportunities for process improvements within existing systems.
Planned store layout according to merchandising principles and best practices.
Developed relationships with vendors to secure competitive pricing on merchandise.
Developed strategies to increase customer satisfaction and sales performance.
Supervised cashiers during peak hours to ensure smooth transactions.
Built customer loyalty through knowledgeable sales, support and education on brand products and services.
Coordinated with vendors for ordering supplies, equipment, and other materials.
Met coverage needs by coordinating effective schedules and delegating team member assignments.
Trained new sales team members and motivated exceptional performance.
Organized special events such as promotions and clearance sales.
Supervised work of cashiers, training new team members and monitoring performance.
Recorded quantities of damaged, faulty or expired items in product reports.
Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
Created successful plans to maximize profits and reduce loss.
Tracked store inventories and ordered new materials to prevent shortages.
Received store deliveries and transported items to correct facility locations.
Maintained clean and organized facility to prevent accidents, damages and lost items.
Handled customer transactions and balanced cash drawers.
Increased sales by optimizing in-store promotional strategies.
Analyzed sales data to identify trends and adjust stocking levels accordingly.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Answered store and merchandise questions and led customers to wanted items.
Described merchandise and explained use, operation and care.
Computed purchases and received and processed cash or credit payment.
Organized store by returning merchandise to proper areas and restocked displays.
Placed special orders or called other stores to find desired items.
Maintained records related to sales for store management.
Prepared merchandise for purchase or rental.
Maintained knowledge of sales and promotions, return policies and security practices.
Greeted customers to determine wants or needs.
Cleaned shelves, counters and tables to maintain organized store.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Recommended, selected and located merchandise based on customer desires.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Watched for and recognized security risks and thefts to prevent or handle situations.
Analyzed sales data to identify trends and adjust sales strategies accordingly.

Assistant Manager

RbM Services

Chaska

03.2008 - 08.2019

Operated floor cleaning equipment to maintain cleanliness in high-traffic areas.
Conducted routine inspections to identify maintenance needs and safety hazards.
Collaborated with team members to ensure timely completion of cleaning tasks.
Applied appropriate cleaning agents and techniques for various floor types.
Reported equipment malfunctions and arranged for repairs as needed.
Assisted in training new staff on proper cleaning procedures and safety protocols.

Summary

Overview

Work History

Driver associate

Store Leader

Assistant Manager

Education

High School Diploma -

Skills

Certification

Accomplishments

Timeline

Driver associate

Store Leader

Assistant Manager

High School Diploma -