Jordan Jensen
Wabasha,MN
Summary
Dynamic and versatile professional with extensive experience in healthcare, esthetics, education, and business operations. Proven ability to deliver exceptional patient and client care, streamline operational workflows, and mentor individuals to achieve their highest potential. Skilled in managing administrative tasks, providing hands-on training in skincare techniques, and maintaining compliance with safety and quality standards. Adept at fostering strong relationships with patients, clients, and teams to create positive experiences and drive results. Committed to excellence, continuous learning, and adapting to diverse roles in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Clinical Assistant
Mayo Clinic
05.2023 - Current
- Provide high-quality patient care by assisting with clinical and administrative tasks in a fast-paced healthcare environment.
- Support physicians, nurses, and other healthcare providers with examinations, treatments, and procedures.
- Prepare and maintain exam rooms, ensuring compliance with sterilization and infection control protocols.
- Collect and document patient information, including vital signs, medical histories, and test results, in electronic medical records.
- Educate patients on post-visit care instructions and answer inquiries to enhance patient understanding and satisfaction.
- Coordinate scheduling and ensure seamless communication between patients, providers, and departments.
- Demonstrate commitment to Mayo Clinic’s core values, ensuring excellence in patient care and teamwork.
Business Operations
Ageless Esthetics Medspa
09.2022 - 05.2023
- Oversaw daily business operations, ensuring seamless coordination between administrative, clinical, and client-facing teams.
- Managed appointment scheduling, client intake, and service workflows to optimize efficiency and deliver exceptional client experiences.
- Supervised staff performances, conducted training, and ensured adherence to company policies and service standards.
- Collaborated with marketing teams to develop and implement strategies for client acquisition and retention.
- Monitored inventory and supplies, ensuring availability of products and adherence to quality standards.
- Resolved client concerns with professionalism and care, fostering long-term relationships and enhancing satisfaction.
Esthetics Educator
Aveda Institute Rochester
05.2019 - 09.2022
- Delivered comprehensive education and hands-on training in basic esthetic procedures, skin-care treatments, and product knowledge.
- Designed and implemented engaging curriculum and training programs tailored to diverse learning styles and skill levels.
- Provided mentorship and guidance to students or professionals, fostering confidence and proficiency in esthetic techniques.
- Stayed updated on industry trends, advancements, and best practices to ensure training content remained current and relevant.
- Conducted live demonstrations and workshops to enhance understanding of technical procedures and client care.
- Evaluated trainees’ progress and provided constructive feedback to promote continuous growth and improvement.
- Cultivated a professional learning environment focused on safety, compliance, and excellence in client outcomes.
- Collaborated with industry professionals and product representatives to enhance training offerings and resources.
Education
Esthetics License - Esthiology
Aveda Institute
Minneapolis, MN09-2016
Skills
Patient Care and Customer Service
Administrative and Business Operations
Curriculum Development and Instruction
Scheduling and Workflow Coordination
Electronic Medical Record Documentation
Sanitation and Safety Compliance
Skincare and Esthetic Treatments
Scheduling and POS Software
Timeline
Clinical Assistant
Mayo Clinic
05.2023 - Current
Business Operations
Ageless Esthetics Medspa
09.2022 - 05.2023
Esthetics Educator
Aveda Institute Rochester
05.2019 - 09.2022
Esthetics License - Esthiology
Aveda Institute
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