Jordan Tepley
Moorhead
Summary
Dynamic retail manager with 18 years of experience at Discontent Lifestyle Stores, excelling in customer service and decision-making. Proven track record in budget control and vendor management, driving operational efficiency and enhancing customer satisfaction. Adept at staff training and trend analysis, fostering a positive environment for both employees and customers.
Avid outdoorsman, artist, musician and feline fan. I hope to help your business grow!
Overview
19
19
years of professional experience
Work History
Manager
Discontent Lifestyle Stores
01.2007 - Current
- Led daily operations to enhance store efficiency and customer satisfaction.
- 18 years of retail experience
- Responsible for managing employee scheduling and payroll reporting.
- Proficient in cash handling, depositing and reporting daily sales.
- Enjoy researching new products to stay current with trends.
Owner/Operator
The Dragon's Hoard Games
10.2015 - 05.2019
- Established vendor relationships to negotiate favorable terms and secure quality supplies.
- Oversaw financial planning, budgeting, and expense tracking for sustainable business growth.
- Ran events for board gaming and trading card games (Magic the Gathering, Pokemon etc.)
- Maintained a safe enjoinment for players of all ages.
- Managed payroll, taxes, and business licensing for operation.
Garment Printer
Just For You Shirts // Art Riot Promotions
03.2011 - 10.2015
- Operated various printing machinery to ensure high-quality output and adherence to specifications.
- Maintained equipment through regular cleaning and troubleshooting to minimize downtime.
- Collaborated with design teams to optimize print layouts and enhance production efficiency.
- Implemented quality control measures, ensuring consistency in color accuracy and print resolution.
Education
High School Diploma -
Moorhead High
MoorheadSkills
- Customer service
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Marketing
- Budget control
- Inventory management
- Vendor management
- Regulatory compliance
- Competitor research
- Trend analysis
- Computer skills
- Effective communication
- Positive attitude
- Multitasking
Accomplishments
Community leader and supporter of the Fargo/Moorhead music scene.
Small business owner experience.
Timeline
Owner/Operator
The Dragon's Hoard Games
10.2015 - 05.2019
Garment Printer
Just For You Shirts // Art Riot Promotions
03.2011 - 10.2015
Manager
Discontent Lifestyle Stores
01.2007 - Current
High School Diploma -
Moorhead High
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