Jordian Leahy

While working at Gundersen I,

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Throughout my time at Reds I,

• Provided exceptional customer service, answering questions and helping customers locate items.
• Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
• Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
• Operated cash register to accurately process and record customer payments.
• Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
• Engaged in friendly conversation with customer to better uncover individual needs.