Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Jordon Blais

Duluth

Summary

Results-driven professional skilled in customer assistance and operational support. Experienced in managing diverse tasks, ensuring seamless service delivery, and fostering positive customer experiences to drive overall business success.

Overview

5
5
years of professional experience

Work History

Assistant

Costco
Duluth, MN
11.2024 - Current

Assisted customers with their shopping needs across various departments. Operated cash registers and handled transactions efficiently. Supported membership services and ensured smooth operations in the food court, bakery, and liquor store. Managed cart operations and maintained a clean shopping environment.

Front Desk Receptionist

Cmon Inn
Grand Forks, ND
03.2024 - 10.2024
  • Greeted and assisted guests upon arrival, ensuring a welcoming atmosphere.
  • Managed multi-line phone system, directing calls efficiently to appropriate departments.
  • Handled guest inquiries and resolved issues promptly, enhancing customer satisfaction.
  • Processed check-ins and check-outs accurately, maintaining efficient front desk operations.

Crew Member

McDonald's
Grand Forks, ND
08.2023 - 03.2024
  • Delivered exceptional customer service by accurately taking orders and addressing inquiries.
  • Operated kitchen equipment, ensuring compliance with safety and sanitation protocols.
  • Collaborated with team members to maintain efficient workflow during peak hours.
  • Trained new crew members on operational procedures and customer service standards.

Summer Mover

Whalen's Moving & Storage
Grand Forks, ND
04.2023 - 08.2023
  • Loaded and unloaded furniture, ensuring safe transport and minimizing damage.
  • Executed packing procedures for diverse items, optimizing space and protection during moves.
  • Adhered to safety protocols, maintaining a secure work environment and reducing injury risks.
  • Coordinated with team members to streamline loading processes, enhancing overall efficiency.

Supervisor

McDonald's
Duluth, MN
09.2020 - 06.2022
  • Supervised daily operations to ensure compliance with quality standards and service excellence.
  • Trained and mentored team members, fostering a collaborative work environment and enhancing productivity.
  • Implemented operational improvements, streamlining workflows to increase efficiency during peak hours.
  • Monitored inventory levels, coordinating with suppliers to maintain stock availability for smooth operations.

Education

Bachelor of Arts - History, Philosophy

University of Minnesota Duluth
Duluth, MN
05.2026

No Degree - History, Philosophy

University of North Dakota
Grand Forks, ND

High School Diploma -

Duluth East High School
Duluth, MN
05.2022

No Degree -

Lake Superior College
Duluth, MN
05.2022

Skills

  • Fast learner
  • Time management
  • Computer skills
  • Attention to detail
  • Team collaboration
  • Verbal and written communication
  • Problem-solving
  • Basic mathematics
  • Customer service
  • Multitasking and organization
  • Online research
  • Proofreading
  • Analytical thinking
  • Report writing

Affiliations

Former Vice President and Head of Recruitment at Delta Upsilon Fraternity North Dakota Chapter

Timeline

Assistant

Costco
11.2024 - Current

Front Desk Receptionist

Cmon Inn
03.2024 - 10.2024

Crew Member

McDonald's
08.2023 - 03.2024

Summer Mover

Whalen's Moving & Storage
04.2023 - 08.2023

Supervisor

McDonald's
09.2020 - 06.2022

Bachelor of Arts - History, Philosophy

University of Minnesota Duluth

No Degree - History, Philosophy

University of North Dakota

High School Diploma -

Duluth East High School

No Degree -

Lake Superior College
Jordon Blais