Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Josafat Landavazo

Oakdale

Summary

A highly organized and bilingual (English/Spanish) professional with a diverse background in project coordination, team collaboration, and training development across educational and healthcare settings. Adept at managing multiple priorities, coordinating cross-functional teams, and supporting organizational initiatives to drive efficiency and positive change. Experienced in behavioral health, administrative operations, and staff training with a strong focus on meeting client needs, improving service delivery, and achieving performance goals. Proven track record in communication, problem-solving, and process optimization to ensure alignment between clinical, educational, and administrative departments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Onboarding, Billing & Services Coordinator

ABA Support Services
10.2023 - Current
  • Spearhead full-cycle recruitment for ABA professionals—including BCBAs, LBSs, RBTs, and BHTs—by sourcing candidates, conducting interviews, and processing background checks.
  • Coordinate onboarding and compliance processes, assigning required training modules and maintaining up-to-date credentialing records for all employees.
  • Manage staff-to-client assignments across school contracts, insurance clients, and private families, ensuring optimal placement based on skills, availability, and client needs.
  • Monitor billable hours submitted by staff to ensure alignment with authorized services and payer requirements; flag discrepancies and collaborate with billing to resolve issues.
  • Track and maintain service delivery data as reported by providers, ensuring documentation meets standards for private insurance, state, and educational contracts.
  • Enter and track client progress data reported by providers to support ongoing care planning, internal audits, and external reporting requirements.
  • Partner with HR and billing departments to streamline recruitment pipelines, optimize documentation workflows, and support timely claim submissions.
  • Serve as a key operational liaison, bridging communication between clinical and administrative teams to support consistent and compliant service delivery.

Behavioral Health Technician & Scheduler

ABA Support Services
06.2023 - 10.2023
  • Managed daily and weekly schedules for BHTs, RBTs, and BCBAs across multiple school and home-based client sites; coordinated with schools, clinic leadership, and families to ensure appropriate coverage and continuity of care.
  • Delivered 1:1 and small group behavior intervention services to children with autism, developmental delays, and behavioral needs in school and home settings.
  • Conducted functional behavior assessments and implemented evidence-based behavior intervention plans under BCBA supervision.
  • Collected and recorded client data to monitor behavioral progress and goal achievement; ensured accurate documentation aligned with IEP and clinical treatment plans.
  • Collaborated closely with teachers, school staff, and parents to support student progress toward IEP goals and classroom behavioral objectives.
  • Provided classroom support, including administrative tasks, student supervision, and lesson reinforcement in both group and individual formats.
  • Specialized in supporting students with autism spectrum disorder and other special needs, focusing on functional communication, self-regulation, and academic engagement.

Paraprofessional

Fleetwood Middle School
07.2022 - 05.2023
  • Supported lead teachers in daily classroom activities by assisting with lesson delivery, managing instructional materials, and providing one-on-one or small group academic reinforcement.
  • Specialized in working with students with special needs, including those with autism spectrum disorder, learning disabilities, and behavioral challenges.
  • Reinforced individualized education program (IEP) goals through targeted instruction, classroom accommodations, and ongoing student monitoring.
  • Provided behavioral support and redirection in accordance with behavior intervention plans, promoting self-regulation and positive classroom engagement.
  • Supervised students in various school settings, including hallways, lunchrooms, and during transitions, ensuring safety and reinforcing school behavioral expectations.
  • Facilitated peer interaction and social-emotional development through guided group activities and individualized support.
  • Maintained communication with teachers and special education staff to report on student progress and support instructional planning.

Social Studies Teacher

Desert Shadows Middle School
09.2021 - 05.2022
  • Planned and delivered engaging social studies lessons aligned with state standards, covering topics such as history, civics, geography, and economics.
  • Created differentiated instructional materials to meet the needs of diverse learners, including students with IEPs, English language learners, and advanced students.
  • Assessed student progress through formative and summative assessments; used data to guide instruction and improve academic outcomes.
  • Fostered a collaborative and inclusive classroom environment that encouraged critical thinking, respectful discourse, and civic awareness.
  • Integrated technology and project-based learning to enhance student engagement and deepen content understanding.
  • Communicated regularly with parents, colleagues, and support staff to monitor student performance and support academic and behavioral growth.
  • Participated in school-wide initiatives, professional development sessions, and interdisciplinary curriculum planning.

Student Forensic Lab Technician & Admin

Northern Arizona University
01.2017 - 07.2021
  • Assisted forensic science faculty and lab supervisors in conducting hands-on experiments and analysis in a variety of forensic science disciplines, including toxicology, DNA analysis, and trace evidence.
  • Operated and maintained lab equipment, ensuring proper calibration and adherence to safety standards in compliance with lab protocols.
  • Collected, processed, and documented evidence samples, maintaining chain of custody and ensuring proper handling for accuracy and integrity in lab results.
  • Prepared and organized lab reports, summarizing findings, observations, and conclusions for faculty review and academic purposes.
  • Supported administrative tasks such as scheduling lab sessions, maintaining inventory, and managing equipment and supplies.
  • Assisted in the preparation of instructional materials and lab demonstrations for student learning and development.
  • Collaborated with fellow students and faculty to analyze and discuss case studies, refining both technical and analytical skills in forensic science.
  • Adhered to ethical guidelines and industry standards while handling sensitive materials, ensuring confidentiality and professionalism at all times.

Education

Professional Science Master’s - Forensic Science

Arizona State University
Phoenix, AZ
01.2022

Bachelor of Science - Criminology and Criminal Justice

Northern Arizona University
Flagstaff, AZ
01.2021

Skills

    Core Skills & Competencies

    Cross-Functional Collaboration & Project Coordination

  • Collaborative Coordination Skilled in working with diverse teams (HR, billing, clinical staff, management) to ensure smooth project execution and the delivery of high-quality services Demonstrated ability to manage team interactions and maintain alignment across departments, including schools, insurance clients, and families

  • Task Management & Prioritization Effectively managed multiple projects, balancing competing priorities while maintaining a strong focus on deadlines and resource allocation Ensured that projects were completed on time and aligned with organizational goals

  • Process Improvement & Issue Resolution Proactively identified inefficiencies and collaborated with teams to implement solutions that improved workflows, service delivery, and client satisfaction

  • Coaching & Support Provided guidance to team members in adapting to new systems, processes, and workflows, promoting continuous improvement and fostering collaboration across departments

    • Bilingual Communication (English & Spanish)

  • Fluent in Spanish & English Native proficiency in both languages, ensuring clear and effective communication with bilingual teams, clients, and families Delivered training and support in both languages to ensure comprehensive understanding during process changes and project rollouts

  • Cross-Cultural Communication Skilled in facilitating communication and collaboration between English- and Spanish-speaking teams, ensuring clarity and consistency in project updates, training, and documentation

    • Microsoft Office Suite & Key Software Tools

  • Microsoft Excel Advanced proficiency in Excel, including data analysis, pivot tables, advanced formulas, and reporting tools to track project progress and make data-driven decisions

  • Microsoft Word & PowerPoint Experienced in creating professional reports, presentations, and documentation to effectively communicate updates, project status, and service outcomes to internal and external teams

  • Microsoft Teams Expertise in using Teams to collaborate with remote teams, schedule meetings, and share documents across departments for streamlined project coordination

  • Relias, CentralReach, Paylocity Proficient in using these tools for managing employee training, client data, scheduling, and payroll to ensure operational efficiency and compliance

    • Training & Development

  • Employee Training Designed and facilitated training programs to equip new and existing employees with the knowledge and skills necessary for operational success Managed training schedules and tracked progress to ensure consistent employee development

  • Knowledge Sharing & Best Practices Fostered a culture of continuous learning by sharing best practices, process updates, and strategies across departments, ensuring teams adapted to changes effectively and maintained high performance

    • Problem-Solving & Decision-Making

  • Analytical Thinking Demonstrated ability to resolve complex challenges through creative problem-solving and analytical decision-making, ensuring timely resolution and maintaining client satisfaction

  • Adaptability Excelled in environments with evolving needs, adjusting priorities, and resources as required to meet project deadlines and organizational goals

Certification

AED/CPR Certified


Languages

Spanish
Native or Bilingual

Timeline

Onboarding, Billing & Services Coordinator

ABA Support Services
10.2023 - Current

Behavioral Health Technician & Scheduler

ABA Support Services
06.2023 - 10.2023

Paraprofessional

Fleetwood Middle School
07.2022 - 05.2023

Social Studies Teacher

Desert Shadows Middle School
09.2021 - 05.2022

Student Forensic Lab Technician & Admin

Northern Arizona University
01.2017 - 07.2021

Bachelor of Science - Criminology and Criminal Justice

Northern Arizona University

Professional Science Master’s - Forensic Science

Arizona State University

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Josafat Landavazo