Dynamic security professional with extensive experience at Hennepin County Government, excelling in emergency response and public relations. Proven ability to lead teams, enhance safety protocols, and foster community trust. Skilled in report writing and verbal de-escalation, effectively mitigating conflicts while ensuring a secure environment for all stakeholders.
Overview
4
4
years of professional experience
1
1
Certification
Work History
ACTING LIEUTENANT
Hennepin County Government
02.2022 - Current
Maintained safety in high-stress situations by effectively diffusing conflicts and providing clear instructions.
Participated in ongoing professional development opportunities, staying current on industry best practices.
Collaborated with multiple departments to develop effective strategies for case management and resource allocation.
Provided thorough training to junior deputies, fostering professional growth and skill development.
Investigated incidents and crimes, collected evidence, and recorded witness statements.
Conducted presentations on various topics related to security operations responsibilities or community issues; effectively educating employee's, citizens, and stakeholders while fostering strong relationships.
Assisted in budget planning and management, allocating resources strategically for optimal department performance.
Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
Mentored new recruits during their probationary period, offering guidance on policy adherence, tactical skills, and professionalism within the force.
Built excellent rapport and working relationship with community to build trust and improve upon communication.
Responded to emergency calls to provide assistance to citizens in need.
Utilized clear communication and interpersonal skills to build relationships with citizens.
Monitored crowded public areas and events to mitigate risk and promote safety.
Identified, pursued and arrested suspects and perpetrators of criminal acts.
Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
Security Officer
Hennepin County Government
02.2022 - 07.2024
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
Created a culture of safety awareness among employees through regular presentations and communication on security issues.
Assisted in developing comprehensive security policies to address potential risks and protect company assets.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Education
GED -
Hopkins GED Testing
Saint Louis Park, MN
Skills
Decision-making
Report writing
Public relations
Meetings and presentations
Influencing skills
Collaborative mindset
Emergency response
Multitasking and organization
Mental health awareness
Situational awareness
Team leadership
Verbal de-escalation
Certification
Integrity Award for 2024, Hennepin County Security Division
EMR Certified Training. Registered First Responder