Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Joseph Bley

East Bethel

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

2
2
years of professional experience

Work History

Sales Representative

Disciple Distributions
12.2024 - 02.2025
  • Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
  • Negotiated prices, terms of sales and service agreements.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Worked to build relationships with customers and built potential for additional sales.
  • Presented professional image consistent with company's brand values.

Service Specialist

Raising Cane's Chicken Fingers
09.2023 - 12.2024
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering restaurant and responded promptly to customer needs.

Front Desk Attendant

Triple Shift Entertainment
02.2023 - 07.2023
  • Monitored use of facility and addressed or reported potential hazards.
  • Greeted guests and attended to related needs.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Served high customer volumes during special events, nights, and weekends.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Education

High School Diploma -

Bley Academy (Homeschool)
East Bethel
05-2022

Skills

  • Relationship Building
  • Effective Sales Closing
  • Customer Complaint Resolution
  • Team Leadership
  • Mentoring Team Members
  • Professional Demeanor

Accomplishments

  • Ranked #62 in Nation for weekly sales.

Timeline

Sales Representative

Disciple Distributions
12.2024 - 02.2025

Service Specialist

Raising Cane's Chicken Fingers
09.2023 - 12.2024

Front Desk Attendant

Triple Shift Entertainment
02.2023 - 07.2023

High School Diploma -

Bley Academy (Homeschool)
Joseph Bley