Joseph Bley
East Bethel
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
2
2
years of professional experience
Work History
Sales Representative
Disciple Distributions
12.2024 - 02.2025
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Negotiated prices, terms of sales and service agreements.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Worked to build relationships with customers and built potential for additional sales.
- Presented professional image consistent with company's brand values.
Service Specialist
Raising Cane's Chicken Fingers
09.2023 - 12.2024
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering restaurant and responded promptly to customer needs.
Front Desk Attendant
Triple Shift Entertainment
02.2023 - 07.2023
- Monitored use of facility and addressed or reported potential hazards.
- Greeted guests and attended to related needs.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
High School Diploma -
Bley Academy (Homeschool)
East Bethel05-2022
Skills
- Relationship Building
- Effective Sales Closing
- Customer Complaint Resolution
- Team Leadership
- Mentoring Team Members
- Professional Demeanor
Accomplishments
- Ranked #62 in Nation for weekly sales.
Timeline
Sales Representative
Disciple Distributions
12.2024 - 02.2025
Service Specialist
Raising Cane's Chicken Fingers
09.2023 - 12.2024
Front Desk Attendant
Triple Shift Entertainment
02.2023 - 07.2023
High School Diploma -
Bley Academy (Homeschool)
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