Joseph Braum
White Bear Lake
Summary
Driven food service professional with solid background in hospitality, adept at delivering exceptional guest experiences and maintaining welcoming environment. Successfully managed high-volume guest interactions, ensuring smooth operations and guest satisfaction. Demonstrated strong interpersonal skills and effective problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Host
Applebee's
02.2025 - Current
Package Handler
FedEx
10.2024 - 12.2024
- Operated material handling equipment to efficiently move packages within the sorting facility.
- Collaborated with team members to streamline package sorting processes and improve workflow efficiency.
- Monitored package quality and reported discrepancies to enhance overall service reliability.
Host
Applebee's
02.2023 - 09.2024
- Welcomed and seated guests, ensuring optimal flow in restaurant operations.
- Managed reservation system to maximize seating efficiency and minimize wait times.
- Trained new hosts on customer service standards and operational procedures.
- Handled guest inquiries and concerns, maintaining high satisfaction levels.
- Coordinated with kitchen staff to ensure timely food delivery for seated guests.
- Assisted in maintaining cleanliness and organization of entry area and dining space.
Assistant Manager, Delivery Driver
Dominos's Pizza
01.2022 - 12.2022
- Assisted in managing daily operations and ensuring team efficiency.
- Implemented employee training programs to improve service quality and customer satisfaction.
- Monitored inventory levels and facilitated timely replenishment to prevent stockouts.
Front of Store Attendant
Target
01.2021 - 12.2021
- Assisted customers in locating products and answering inquiries.
- Maintained cleanliness and organization of store displays and shelves.
- Operated cash register, processing transactions accurately and efficiently.
Education
High School Diploma -
White Bear Lake Area High School
White Bear Lake, MN01-2022
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Timeline
Host
Applebee's
02.2025 - Current
Package Handler
FedEx
10.2024 - 12.2024
Host
Applebee's
02.2023 - 09.2024
Assistant Manager, Delivery Driver
Dominos's Pizza
01.2022 - 12.2022
Front of Store Attendant
Target
01.2021 - 12.2021
High School Diploma -
White Bear Lake Area High School