Joseph Granlund
Saint Paul
Summary
Dynamic retail professional with proven expertise in team leadership and customer service. Successfully enhanced sales through strategic visual merchandising and effective staff training. Skilled in inventory management and conflict resolution, fostering a motivated team environment that consistently meets and exceeds performance goals.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Spencer’s
11.2017 - 11.2025
- Oversaw daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored staff, fostering a positive team environment and enhancing performance.
- Managed inventory levels, optimizing stock replenishment processes to reduce excess.
- Implemented visual merchandising strategies, improving product presentation and customer engagement.
- Analyzed sales data to identify trends, informing strategic decisions for promotions and staffing.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions and maximize sales.
Store Manager
Spirit Halloween
08.2015 - 11.2025
- Oversaw daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored staff, fostering a positive team environment and enhancing performance.
- Managed inventory levels, optimizing stock replenishment processes to reduce excess.
- Implemented visual merchandising strategies, improving product presentation and customer engagement.
- Analyzed sales data to identify trends, informing strategic decisions for promotions and staffing.
- Coordinated seasonal hiring efforts, effectively meeting staffing needs during peak periods.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions and maximize sales.
Janitor
Preferred Building Services
07.2014 - 12.2022
- Maintained cleanliness and sanitation across the mall
- Operated cleaning equipment including floor buffers, vacuums, and pressure washers effectively.
- Conducted regular walkthroughs to identify maintenance needs and report issues promptly.
- Collaborated with team members to achieve daily cleaning goals efficiently.
- Assisted in training new employees on proper cleaning techniques and equipment use.
- Adhered to company policies regarding waste disposal and recycling practices consistently.
- Developed efficient cleaning schedules to optimize workflow and enhance quality.
Education
High School Diploma -
Roseville Area High School
Roseville06.2017
Skills
- Customer service
- Money handling
- Team leadership
- Shrink and loss management
- Team motivation
- Staff training and development
- Staff supervision
- Goal setting
- Conflict resolution
- Sales strategies
Timeline
Assistant Manager
Spencer’s
11.2017 - 11.2025
Store Manager
Spirit Halloween
08.2015 - 11.2025
Janitor
Preferred Building Services
07.2014 - 12.2022
High School Diploma -
Roseville Area High School