Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

JOSEPHIA BLUHM

Minneapolis

Summary

Dynamic invoicing specialist with proven expertise at TreviPay in accounts receivable and payment processing. Recognized for training staff and enhancing operational efficiency through critical thinking and adaptability. Committed to delivering exceptional customer satisfaction while managing complex billing disputes and ensuring accurate record-keeping. Proficient in Salesforce and Microsoft Office.

Overview

7
7
years of professional experience

Work History

Invoicing Specialist III

TreviPay
Overland Park
03.2023 - Current
  • - Trained staff on invoicing systems to ensure accurate record keeping.
  • - Updated databases with customer information, including contact details and payment preferences.
  • - Reconciled accounts regularly to verify correct invoice payments.
  • - Prepared overdue account statements and conducted follow-ups with customers.
  • - Monitored daily accounts receivable for discrepancies or changes in amounts owed.
  • - Managed invoices and payments using Salesforce and Excel.
  • - Resolved billing disputes and inquiries promptly for optimal customer satisfaction.
  • - Input bills into systems to generate invoices efficiently.

Assistant Manager

Tandem Bagels Coffee
Mankato
06.2020 - 02.2023
  • Trained new employees in product knowledge, customer service, cash handling, and safety protocols.
  • Managed daily store operations, including staff scheduling and task assignments.
  • Oversaw inventory control processes and replenished stock based on demand.
  • Maintained comprehensive knowledge of job roles and performed essential business duties as needed.
  • Liaised between management and staff to communicate expectations and address concerns.
  • Balanced cash drawer after handling cash and credit transactions during shifts.
  • Contributed to development of new menu items that enhanced customer engagement.
  • Prepared coffee, tea, and espresso drinks to order for customers.

Receptionist

Minnesota State University - Mankato LGBT Center
Mankato
08.2018 - 03.2022
  • Developed inclusive policies respecting gender identity and sexual orientation.
  • Delivered LGBTQ cultural competency training to faculty and staff, fostering a safe environment for students.
  • Advocated for equitable resource access for all LGBTQ community members.
  • Engaged with student leaders from diverse clubs focused on inclusion across various identities.
  • Participated in advocacy conferences addressing LGBTIQA+ rights on a national scale.
  • Collaborated with local organizations to enhance support services for LGBTQ individuals.
  • Facilitated discussions on current queer identity issues, promoting open expression without judgment.

Education

ANTHROPOLOGY - Social Science

Minnesota State University-Mankato
Mankato, MN, US
03.2022

Skills

  • Adaptability and flexibility
  • Dependability and responsibility
  • Critical thinking
  • Deadline management
  • Accounts receivable
  • Microsoft Office proficiency
  • Payment processing

Affiliations

  • Outdoor Enthusiast
  • Reading
  • Writing

References

References available upon request.

Timeline

Invoicing Specialist III

TreviPay
03.2023 - Current

Assistant Manager

Tandem Bagels Coffee
06.2020 - 02.2023

Receptionist

Minnesota State University - Mankato LGBT Center
08.2018 - 03.2022

ANTHROPOLOGY - Social Science

Minnesota State University-Mankato

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JOSEPHIA BLUHM