Josephine Gillach
Saint Michael
Summary
Dedicated professional with strong customer service skills and a solid background in retail. Proven ability to enhance customer experiences and effectively manage inventory.
Overview
1
1
year of professional experience
Work History
PT Store Supervisor
Eddie Bauer
Albertville
11.2025 - Current
- Supervised daily store operations and ensured compliance with company standards.
- Managed inventory processes, including stock replenishment and organization.
- Guided customers in merchandise selection, delivering exceptional service experiences to enhance satisfaction.
- Executed visual merchandising strategies, enhancing product displays to attract customer attention.
- Answered customer queries and complaints and provided prompt solutions.
- Processed customer transactions and balanced cash drawers, ensuring accuracy and accountability.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
PT Sales Associate
Eddie Bauer
Albertville
11.2024 - 11.2025
- Assisted customers in selecting outdoor apparel and gear.
- Provided excellent customer service and resolved product inquiries.
- Assisted customers with product selection, sizing and styling.
- Educated customers about product features and benefits effectively.
- Organized merchandise displays to enhance store appearance and improve customer shopping experience.
- Executed floor moves and merchandising to ensure sales areas remained well-stocked and visually appealing.
- Managed inventory tasks by restocking shelves to maintain availability of popular products.
- Processed transactions using a point-of-sale system.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Built and maintained relationships with peers and upper management to drive team success.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
High School Diploma -
Saint Michael Albertville High School
Saint Michael, MN06-2023
Skills
- Customer service
- Cash handling
- Point-of-sale systems
- Inventory management
- Visual merchandising
- Team collaboration
Timeline
PT Store Supervisor
Eddie Bauer
11.2025 - Current
PT Sales Associate
Eddie Bauer
11.2024 - 11.2025
High School Diploma -
Saint Michael Albertville High School