Josephine Polizzotto
Social Work
Minneapolis
Summary
Smart and responsible liaison with strong interest in fostering communication and collaboration. Proactive in identifying issues with utmost confidence in practical solutions. Highly motivated and determined to make meaningful contributions to organization.
Overview
3
3
years of professional experience
Work History
Intake Service Coordinator
Bureau of Disability Services
09.2024 - Current
- Act as the first point of contact for individuals diagnosed with Intellectual and Developmental Disabilities, assessing needs and providing options counseling for community resources.
- Conduct thorough client assessments to determine needs and eligibility for services increasing accuracy and alignment with Indiana Medicaid Waiver requirements.
- Collaborate with BDS staff to expedite appointments, completing assessments and required documentation in a time-efficient manner.
Options Counselor
Real Services. Inc.
11.2021 - 09.2024
- Managed a caseload of 70 clients who were diagnosed with physical disabilities and/or older adults to ensure they received and maintained in-home services through the Health and Wellness Waiver.
- Completed all assessments and documentation in a timely and orderly manner, conducting in-home visits and coordination of care to ensure individual need were met.
- Coordinated care through supervisor consultations, agency provider communication, and professionals in the community.
Education
Bachelor's - Social Work
Ball State University
Muncie, IN05-2020
Skills
- Client advocacy
- Individualized service plans
- Community liaison
- Detail orientation
- Time management
- Proficiency in office programs
- Telephone communication
Timeline
Intake Service Coordinator
Bureau of Disability Services
09.2024 - Current
Options Counselor
Real Services. Inc.
11.2021 - 09.2024
Bachelor's - Social Work
Ball State University
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