Joshua Anderson
Winona
Summary
Dynamic leader with a proven track record at WinCraft by Fanatics, excelling in customer relationship management and strategic planning. Adept at fostering team collaboration and driving results, I leverage effective communication and problem-solving skills to enhance organizational success and elevate customer satisfaction. Passionate about mentoring and empowering others to achieve their best.
Overview
16
16
years of professional experience
Work History
Vice President
Minnesota Hockey District 9
Rochester
06.2018 - Current
- In charge of scheduling and tracking results and stats for the district
- On the disciplinary committee
- Aid in quarterly meetings and provide relevant information
Sales
WinCraft by Fanatics
Winona
06.2009 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
High School Diploma -
East High School
Duluth, MN06-1998
Some College (No Degree) - General Studies
Metro State
Saint Paul, MNSkills
- Strategic planning
- Policy development
- District management
- Customer relationship management
- Team collaboration
- Sales forecasting
- Effective communication
- Problem solving
- Conflict resolution
- Decision making
- Leadership skills
- Mentoring others
- Results-driven
- Rules and regulations
- Documentation and reporting
- Coaching and mentoring
- Verbal and written communication
- Targeted marketing
- Public speaking
- Recruiting and hiring
- Client relationship building
- Event networking
- Decision-making
- Company guidelines
- Team leadership
- Training and mentoring
- Staff training
Affiliations
- Enjoy sports and activities such as golf and hockey
- I love PA announcing, currently announce for football along with boys and girls basketball for the high school, also filling in for soccer, baseball and softball. Previously announced for boys and girls hockey
Timeline
Vice President
Minnesota Hockey District 9
06.2018 - Current
Sales
WinCraft by Fanatics
06.2009 - Current
High School Diploma -
East High School
Some College (No Degree) - General Studies
Metro State
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