Joshua Asplund
Grand Rapids
Summary
Professional pilot with almost 4 years of flight experience and pilot certifications. Highly eager and motivated for any opportunity to work. Strong communication skills and a commitment to safety enhance my ability to thrive in high-pressure environments.
Overview
2026
2026
years of professional experience
Work History
Line Worker
Airways Aviation
- Collaborated with team members to streamline production processes.
- Maintained clean and organized workstations for optimal efficiency.
- Used equipment properly to avoid workplace hazards or injuries.
- Enhanced workplace safety by strictly following safety protocols and participating in relevant training programs.
Youth Development Professional
Boys and Girls Club
04.2024 - 08.2025
- Assisted in planning and implementing youth programs and activities.
- Supported development and delivery of educational content for diverse age groups.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Assisted with educational needs through tutoring and homework assistance.
- Supervised youth and maintained security for each child under care.
Reservations Sales Specialist
Delta Airlines
02.2022 - 12.2023
- Sold over 800,000$ in tickets
- Managed customer inquiries and reservations through multiple channels, ensuring prompt responses and satisfaction.
- Utilized reservation systems to process bookings accurately and efficiently for diverse travel needs.
- Collaborated with team members to streamline reservation processes, enhancing operational efficiency.
- Assisted customers in understanding fare options, upgrades, and policies to maximize upsell opportunities.
- Developed knowledge of airline routes and services, providing accurate information to clients effectively.
- Provided exemplary customer support during high-volume periods, maintaining professionalism under pressure.
- Resolved guest complaints promptly, ensuring satisfaction and safeguarding the company''s reputation for excellent service standards.
- Maintained strong relationships with clients, ensuring repeat business and positive referrals.
Education
High School Diploma -
Grand Rapids Senior High
Grand Rapids, MN05.2023
Skills
Pilot certifications: ASEL, AMEL
Extensive flight experience
Total flight time exceeding 400 hours
Pilot-in-command time: 270 hours
Instrument flying: 70 hours
Multi-engine flying experience: 25 hours
Timeline
Youth Development Professional
Boys and Girls Club
04.2024 - 08.2025
Reservations Sales Specialist
Delta Airlines
02.2022 - 12.2023
Line Worker
Airways Aviation
High School Diploma -
Grand Rapids Senior High
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