Joshua Pate
Mankato
Summary
Motivated and results-oriented professional with a strong background in customer service and leadership roles. Eager to pursue further education while actively seeking a full-time position that allows for connecting with others and enhancing communication and sales abilities. Committed to continuously expanding skill set and contributing to organizational success.
Overview
7
7
years of professional experience
Work History
Kitchen Supervisor
Boulder Tap Houe
08.2023 - Current
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Reviewed employee performance regularly, providing constructive feedback for improvement opportunities.
- Enhanced kitchen efficiency by streamlining processes and implementing time-saving techniques.
- Collaborated with front-of-house staff to ensure seamless guest experiences from order placement to meal delivery.
- Upheld strict adherence to allergen safety procedures, ensuring cross-contamination prevention measures were followed diligently during preparation processes.
Kitchen Cook
Boulder Tap House
07.2022 - 08.2023
- Cleaned and sanitized work areas, utensils and equipment.
- Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
- Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
- Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.
Car Salesperson
Kia
10.2021 - 05.2022
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
General Merchandise Associate
Target
11.2020 - 01.2021
- Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
- Assisted in merchandising displays, creating visually appealing presentations that attracted customer attention.
- Assisted in training new team members on store policies and procedures, fostering a supportive and inclusive work environment.
Cook/Prep
Muddy Cow
09.2019 - 03.2020
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate
- Observed food handling and sanitation procedures to prevent illnesses
- Maintained a clean and orderly kitchen with regular attention to checklists, including closing shifts which required all equipment and areas to be deep cleaned
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Associate
Formafeed
04.2019 - 08.2019
- Completed accurate assembly work by positioning and aligning components
- Operated various tools and equipment proficiently for faster product assembly without compromising quality.
- Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.
- Displayed strong problem-solving abilities when faced with challenges during the assembly process, finding solutions efficiently without compromising quality or speed.
Sales Floor Associate
Walmart
05.2018 - 03.2019
- Engaged positively with customers, providing professional and polite support for sales and service needs
- Participated in ongoing training programs to stay current with industry trends and enhance personal skills related to the role.
- Provided customers with exceptional hospitality by finding merchandise across the store and placing orders for merchandise that may not have been in stock at the time
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
Target Team Member
Target
10.2017 - 12.2017
- Assisted customers in search of merchandise politely and professionally
- Assisted in maintaining organized displays, as well sustaining the organization of aisles bringing products to front of shelves as well as decreasing misplaced merchandise
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
Education
Bachelor of Science - Finance
Rasmussen University
Mankato, MN06-2024
Associate of Arts - Business
Ridgewater College
Hutchinson, MN12.2021
High school diploma -
Hutchinson Highschool
05.2019
Skills
- Team management
- Performance improvement
- Critical thinking
- Task delegation
- Customer service
- Building rapport
- Sales presentations
- Strong negotiation
- Goal oriented
- Follow-up skills
- Competitive
Hobbies and Interests
- Exercising/lifting weights
- Option trading/personal portfolio management
Timeline
Kitchen Supervisor
Boulder Tap Houe
08.2023 - Current
Kitchen Cook
Boulder Tap House
07.2022 - 08.2023
Car Salesperson
Kia
10.2021 - 05.2022
General Merchandise Associate
Target
11.2020 - 01.2021
Cook/Prep
Muddy Cow
09.2019 - 03.2020
Associate
Formafeed
04.2019 - 08.2019
Sales Floor Associate
Walmart
05.2018 - 03.2019
Target Team Member
Target
10.2017 - 12.2017
High school diploma -
Hutchinson Highschool
Bachelor of Science - Finance
Rasmussen University
Associate of Arts - Business
Ridgewater College
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