Joshua Pesina
Saint Paul
Summary
Highly motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Demonstrates effective unsupervised work and quick mastery of new skills. Approaches daily challenges with flexibility and openness to changing needs. Possesses superior work ethic along with excellent communication, multitasking, and prioritization skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Sweet Paris Creperie & Cafe
09.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Server
Acapulco Mexican Restaurant
10.2020 - Current
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Trained new employees on restaurant procedures and plating techniques.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
General Merchandise Expert
Target
06.2019 - 01.2020
- Stocked shelves, racks and bins with new or transferred merchandise.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions and offered product advice.
Education
High School Diploma -
Tartan Senior High School
Oakdale, MN06.2020
Skills
- Computer Proficiency: Microsoft
- Team Leadership
- Relationship Building
- Analytical Thinking
- Calm and Professional Under Pressure
- Creative Problem Solving
- Multitasking and Prioritization
- Critical Thinking
- Adaptive To New Environments
- Workload management
Languages
Spanish
Limited
Hobbies
- Car Enthusiast
- Sneaker Collector & Seller
- Sports (Football, Soccer , Boxing ETC)
- Cooking
- Electronics
Certification
- ServSafe Food Handler's Certification
Timeline
Assistant Manager
Sweet Paris Creperie & Cafe
09.2023 - Current
Server
Acapulco Mexican Restaurant
10.2020 - Current
General Merchandise Expert
Target
06.2019 - 01.2020
High School Diploma -
Tartan Senior High School
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