Josiah Molina
Elk River
Summary
Dynamic professional with a proven track record at Sonic Drive-in, excelling in customer service and sales monitoring. Skilled in decision-making and employee scheduling, I effectively increased accuracy in cash handling and enhanced customer satisfaction. Committed to fostering team performance and delivering exceptional service in fast-paced environments.
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Sonic Drive-in
07.2017 - Current
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Established team priorities, maintained schedules and monitored performance.
Health Unit Coordinator
Methodist Hospital
02.2023 - 09.2023
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
- Assembled and maintained patient medical records and other documents related to patient care.
- Provided concierge service to assist patients and families and direct them to available resources.
Education
High School Diploma -
Elk River High School
Elk River06-2020
Skills
- Sales monitoring
- Budget assistance
- Recruiting and interviewing
- Customer service
- Google drive
- Decision-making
- Verbal and written communication
- Employee scheduling
- Closing oversight
- Problem-solving
Timeline
Health Unit Coordinator
Methodist Hospital
02.2023 - 09.2023
Assistant Manager
Sonic Drive-in
07.2017 - Current
High School Diploma -
Elk River High School
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