Josie Cooper
White Bear Lake
Summary
Dynamic professional with experience at BrickHouse LLC, excelling in customer relationship management and team collaboration. Proven ability to enhance guest satisfaction through effective communication and problem-solving skills. Adept in laboratory techniques and data analysis, demonstrating adaptability in fast-paced environments while consistently achieving operational efficiency.
Overview
4
4
years of professional experience
Work History
Host, Wait Assist, and Server
BrickHouse LLC
White Bear Lake
12.2022 - Current
- Took orders from customers accurately and in a timely manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Ice Cream Server
Cup n Cone
White Bear Lake
08.2021 - 11.2024
- Greeted customers and provided menu information.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
- Closed the shop by cleaning workstations, restocking shelves with supplies, and emptying trash cans.
Education
Bachelor of Science - Biology
The University of Tampa
Tampa, FL05-2028
High School Diploma -
Hill-Murray High School
Maplewood, MN05-2024
Skills
- Microscopy techniques
- Laboratory techniques
- Data analysis
- Customer relationship management
- Communication skills
- Team collaboration
- Problem solving
- Adaptable to change
Languages
English
Native/ Bilingual
Spanish
Limited
Affiliations
- Volunteer work at my local church 1/2028 - present
- Teacher's aide at John Glenn Middle School 2024
- Peer tutoring high school and middle school students 2020-2024
Accomplishments
- Garnet Lodge Masonic Scholarship recipient 2024
- Fire Family Foundation Scholarship recipient 2024
Timeline
Host, Wait Assist, and Server
BrickHouse LLC
12.2022 - Current
Ice Cream Server
Cup n Cone
08.2021 - 11.2024
Bachelor of Science - Biology
The University of Tampa
High School Diploma -
Hill-Murray High School
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