Jourdain S. Ramlau Kinnander

• Investigate news, government, and church archives to locate important information for clients.

• Locate and document historical records, manuscripts, and photographs

• Research and record origins, provenance, and historical significance of archival materials.

• Arrange and analyze historical information to evaluate significance while highlighting findings.

• Keep up-to-date records of materials, client projects and reports.

• Process customer invoices and payments within establish timelines.

• Maintained the schedules of the museum's director, volunteers, interns, and student workers.

• Scheduled site and guided museum tours.

• Planned and coordinated events and programs.

• Maintained a database of museum collections, contacts, memberships, and volunteers.

• Communicated information and directives between museum and university departments.

• Processed financial data and prepared financial reports.

• Engaged in community outreach including managing the museum's social media presence, answering public inquires via phone and email.

• Produced marketing materials, and managed social media campaigns to increase public engagement.

• Scheduled and facilitating the transfer of objects for the museum collection

• Managed confidential volunteer information

• Assisted in training volunteer staff and student interns in new technologies, applications, and policies.

• Cataloged the museum’s collection; designed and handcrafted item-specific archival enclosure.

• Developed classification systems to facilitate public access to archived materials.

• Planned a public exhibition

• Translated and transcribed historical documents

• Digitally restored damaged historical documents

• Accompanied the museum’s director on historical site surveys

• Managed time efficiently in order to complete all tasks within deadlines.

• Served as a diversity liaison.

• Educated the public on historical topics at events.

• Assisted in ensuring accuracy in depicting historical themes heritage events through comprehensive research.

• Delivered presentations on historical themes.

• Taught children to play historical games at an event youth program.

• Developed engaging and informative scripts, guiding tour members through attractions.

• Built personal relationships with guests to promote positive experiences.

• Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
• Researched developing trends to stay updated with new ideas and marketing practices.
• Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
• Managed workflow between staff, coordinating documents, planning, and creative material distribution.
• Created and managed social media campaigns to increase brand engagement.
• Conducted market research to identify new opportunities and target markets.
• Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.

• Managed administrative logistics of events planning, event booking, and event promotions.
• Developed post-event reports to determine effectiveness of each event.
• Designed and implemented efforts to publicize events and promote sponsorships.
• Inspected event facilities to confirm conformance to customer requirements.
• Created and maintained event expenditures, budgets and timelines in job-related software.
• Trained and supervised event staff to complete tasks on time.
• Maintained relationships with customers and formed new ones by identifying needs and offering appropriate services.

• Organized library equipment and collections
• Maintained complete and accurate records of library transactions
• Cleaned and repaired damaged books and library resource materials
• Researched questions and concerns from customers
• Coached students, faculty, and staff in the use of electronic, print, and internet resources
• Managed and maintained library's collection.
• Collaborated with teachers and school administrators to develop library resources for students.
• Researched and acquired new library materials to maintain updated library collection.
• Supported digital library collections containing e-books, audiobooks and digital media.