Judith Hernandez
Summary
Motivated individual with a proven track record in customer service and sales. Demonstrates ability to build strong customer relationships and effectively understand their needs. Possesses exceptional communication and interpersonal skills, enabling the delivery of superior customer service.
Overview
3
3
years of professional experience
Work History
Server
La Michoacana Love Queen's
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple orders simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Customer Service
Walmart
04.2023 - 11.2023
- Helped customers do returns and checkouts, as well as doing money orders.
- Translated and organized at the front desk
- Provided exceptional customer service, addressing client concerns efficiently and professionally.
Front Desk Receptionist
Faribault community center
06.2022 - 09.2023
- I handled incoming calls, enrolled new members, efficiently checked in customers, prepared the gym for scheduled activities, and worked at multiple facilities
Stocker/cashier
Walmart
08.2021 - 03.2022
- Stocking: pick pallets of boxes and take them to sales floor to stock
- Organized sales floor and sorted boxes into pallets when receiving a shipment
- Cashier: I would go cover for cashiers if they were low at checkout, or I would go to electronics and cover that department as well
Education
High school diploma -
Faribault high school
Faribault, MN06.2023
Skills
- Computer Skills
- Spanish
- Communications
- Problem-solving
- Team Work
- Bilingual
- English
- Front desk
- Cash register
- Warehouse experience
- Shipping & receiving
- Communication skills
- Translation
- Medical terminology
- Typing
- Organizational skills
- Office experience
- Phone etiquette
- Exceptional customer service
- Strong work ethic
Languages
Spanish - Expert
English - Fluent
Timeline
Server
La Michoacana Love Queen's
04.2024 - Current
Customer Service
Walmart
04.2023 - 11.2023
Front Desk Receptionist
Faribault community center
06.2022 - 09.2023
Stocker/cashier
Walmart
08.2021 - 03.2022
High school diploma -
Faribault high school
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