Judson Engelking
CRYSTAL
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
13
13
years of professional experience
Work History
Owner
Jud's IT Solutions
Minneapolis
09.2013 - Current
- Managed daily operations of IT service company to enhance service delivery efficiency.
- Developed tailored IT solutions for diverse client needs, driving satisfaction and retention.
- Oversaw project planning and execution for multiple clients, ensuring timely deliverables.
- Coordinated team efforts to improve customer support services, boosting overall performance.
- Implemented effective marketing strategies to promote IT services and expand client base.
- Trained staff on new technologies and industry best practices, enhancing team capabilities.
- Established partnerships with vendors for hardware and software procurement to optimize resources.
- Ensured compliance with local, state, and federal regulations in all service operations.
Mindfulness Consultant
Quantum Coaching
Minneapolis
08.2012 - Current
- Conducted one-on-one coaching sessions, enhancing personal mindfulness skills.
- Designed educational materials to support mindfulness training initiatives.
- Evaluated client progress and adjusted programs for optimal effectiveness.
- Provided ongoing resources to clients for sustained mindfulness practice.
- Explored intersections of spirituality, psychology, and neuroscience with client groups.
- Developed activities that promote self-awareness and present-moment engagement.
- Coached clients on stress reduction techniques like progressive muscle relaxation.
- Collaborated with therapists and physicians to enhance client support.
Electronic Refurb Technician
Al's
Richfield
06.2012 - 11.2014
- Disassembled electronic devices for refurbishment and repair, enhancing overall functionality.
- Collaborated with team to streamline refurbishment processes for efficiency.
- Maintained clean, organized workstations to uphold safety standards.
- Conducted quality checks on refurbished products prior to packaging for shipment.
- Documented repair procedures and maintained inventory records for tracking purposes.
- Provided customer support for inquiries regarding product features and functionality.
- Troubleshot and repaired software issues in computers and digital devices.
- Installed operating systems on computers and laptops as per customer requests.
Education
Bachelor of Science - Information Tech and IT Security
Strayer University
Washington, DCAssociate of Applied Science - Information Technology
MCTC
Minneapolis, MNSkills
- Project management and coordination
- Compliance assurance
- Vendor and client management
- IT solutions development
- Marketing strategy execution
- Mindfulness and self-awareness coaching
- Problem solving and troubleshooting
- Effective communication skills
- Budget administration and growth strategies
- Partnership and product branding development
Affiliations
- Video gaming
- Foodie, always want to try new food
- Spending time with friends
References
References available upon request.
Timeline
Owner
Jud's IT Solutions
09.2013 - Current
Mindfulness Consultant
Quantum Coaching
08.2012 - Current
Electronic Refurb Technician
Al's
06.2012 - 11.2014
Bachelor of Science - Information Tech and IT Security
Strayer University
Associate of Applied Science - Information Technology
MCTC
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