Judy Richert
White Bear Lake
Summary
Customer service professional with previous experience in food service and healthcare support, seeking to return to the nutrition services field. Skilled in food preparation, safe food-handling practices, and providing courteous, reliable service in fast-paced environments. Strong communicator and team player with proven ability to multitask, prioritize, and maintain attention to detail. Dedicated to supporting patients and staff by ensuring high standards of safety, cleanliness, and positive meal experiences.
Overview
39
39
years of professional experience
1989
1989
years of post-secondary education
1
1
Certification
Work History
Check-In Representative Float
Healthpartners Stillwater Clinic
Stillwater
04.2024 - Current
- Assisted with check-in and check-out procedures by confirming appointments and collecting payment information.
- Verified documentation for accuracy and completeness, updating insurance, ensuring all patient information was collected, stored, and handled securely.
- Provided assistance in resolving discrepancies between patient records and documents.
- Provided excellent service and attention to our patients, in-person, phone, or other communication channels to answer questions or resolve issues.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Provided urgent medical care services to diverse patient populations in fast-paced environments.
- Processed payment transactions using secure online systems.
Front Office Coordinator
Lifestance Health
Maplewood
09.2021 - 04.2024
- Managed front desk operations and ensured smooth guest check-in and check-out processes.
- Coordinated office communications between departments and external partners efficiently.
- Maintained inventory of office supplies and equipment and placed orders as needed.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Scheduled and confirmed appointments.
- Processed incoming payment transactions efficiently and accurately.
Nutritional Services and Kids Club Paraprofessiona
South Washington County School District
Cottage Grove
11.2018 - 01.2019
- Assisted teachers in classroom management and student engagement activities.
- Supported individualized education plans by providing tailored instruction to students.
- Facilitated small group learning sessions to enhance student comprehension of subjects.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Oversaw food preparation, production and presentation according to quality standards.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Reconciled daily transactions, balanced cash registers and deposited earnings.
Receptionist/Office Administrative Assistant and P
Supermom's Bakery
Paul
09.2007 - 12.2018
- Greeted customers warmly upon arrival at the bakery.
- Managed phone calls and directed inquiries to appropriate staff.
- Supported team by restocking supplies as needed throughout the day.
- Assistance out on the bakery production floor as needed.
Deli Associate and Cashier
Churchill Market
Minneapolis
01.2005 - 08.2006
- Prepared deli products following food safety and sanitation guidelines.
- Assisted customers with product selection and special orders.
- Operated slicing and packaging equipment for deli items.
- Managed inventory of deli items, ensuring freshness and quality standards.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
Deli Associate, Cashier and Key holder
Tom Thumb Food Stores
Minneapolis
04.2002 - 03.2004
- Prepared fresh deli products according to food safety and quality standards.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Operated slicing equipment and maintained cleanliness in deli areas.
- Adhered to health regulations and safety protocols while handling food items.
- Managed inventory levels and communicated restock needs to supervisors.
Deli Associate
Festival Foods
White Bear Lake
09.1993 - 01.2002
- Assisted customers with product selection and special orders.
- Operated slicing and packaging equipment for deli items.
- Operated slicers, scales, wrappers, and other equipment to prepare food items for sale.
- Greeted customers, provided excellent customer service, and answered questions regarding deli products.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Maintained high level of professionalism while interacting with customers and coworkers alike.
- Operated kitchen equipment including ovens, grills, and fryers safely and efficiently.
- Followed established procedures and requirements for safe food handling, storage and service.
Sales Associate and Key holder
Fashion Bug
Maplewood
09.1991 - 05.1993
- Assisted customers with product selection and inquiries.
- Maintained store organization and cleanliness throughout the day.
- Operated cash register and processed customer transactions efficiently.
Food Service Worker and Cashier
Azzip Inn Pizza
Coon Rapids
08.1990 - 03.1991
- Prepared and assembled food orders according to customer specifications.
- Maintained cleanliness and sanitation of workstations and dining areas.
- Operated kitchen equipment safely and efficiently during food preparation.
Sales Associate
T. J. Maxx
Maplewood
10.1989 - 11.1990
- Assisted customers in locating products and answering inquiries.
- Maintained a clean and organized sales floor for optimal shopping experience.
- Supported inventory management by restocking shelves and labeling merchandise.
Housekeeper
White Bear Country Inn
White Bear Lake
11.1988 - 04.1989
- Maintained cleanliness and organization in guest rooms and common areas.
- Ensured proper sanitation of restrooms and public facilities daily.
- Managed laundry duties, including washing, drying, and folding linens.
Dietary Aide
Presbyterian Homes
Shoreview
09.1986 - 11.1988
- Prepared and served meals according to dietary guidelines and resident preferences.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Collaborated with dietary staff to ensure timely meal delivery for residents.
Education
Roseville Area High School
Roseville , Minnesota Skills
- Communication & active listening
- Adaptability & problem-solving
- Teamwork & dependability
- Attention to detail
- Time management & multitasking
- Food preparation & safety
- Cash handling & customer service
Certification
- CPR Certified
Timeline
Check-In Representative Float
Healthpartners Stillwater Clinic
04.2024 - Current
Front Office Coordinator
Lifestance Health
09.2021 - 04.2024
Nutritional Services and Kids Club Paraprofessiona
South Washington County School District
11.2018 - 01.2019
Receptionist/Office Administrative Assistant and P
Supermom's Bakery
09.2007 - 12.2018
Deli Associate and Cashier
Churchill Market
01.2005 - 08.2006
Deli Associate, Cashier and Key holder
Tom Thumb Food Stores
04.2002 - 03.2004
Deli Associate
Festival Foods
09.1993 - 01.2002
Sales Associate and Key holder
Fashion Bug
09.1991 - 05.1993
Food Service Worker and Cashier
Azzip Inn Pizza
08.1990 - 03.1991
Sales Associate
T. J. Maxx
10.1989 - 11.1990
Housekeeper
White Bear Country Inn
11.1988 - 04.1989
Dietary Aide
Presbyterian Homes
09.1986 - 11.1988
Roseville Area High School